Let's face it; "hobby" stores make their profits from cars, planes and helis. Boats aren't a big enough category to cause them to go deep with inventory. Having boat-knowledgeble staff members often requires more payroll expense. With online stores like OSE and Kintec for specialized product, and big online retailers like Horizon & Tower (plus the Asian marketers), most LHS's realistically would have a hard time competing and amortizing staff and inventory investments. Sad but that's the bottom line reality. What I've done is introduced myself to the managers of my LHS's and provided my contact info for customers to get advice and support. The store managers are glad (and relieved) to have the pressure taken off their backs ( I've bailed out three stores so far from customer issues with some well-placed advice/cures and the managers were genuinely gratefull) and I've made many new friends (and customers
).

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