Neu is NUMBER 1 is service and support!!!!!!

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Steven Vaccaro
    Administrator
    • Apr 2007
    • 8723

    #1

    Neu is NUMBER 1 is service and support!!!!!!

    I had a issue with one of my sons boats. It seems I picked a kv that wouldn't work well with the boat I had. I found this out last Wednesday. On Wednesday NIGHT I emailed Mr. Neu about the issue, thinking I would get an email back on Thursday. I got an email about an hour later that night. Steve suggested a new rotor with a magnet that was a bit stronger, so I can gain about 10% more kv. I received the new Neu rotor on Friday, installed it and sure enough works great!!!!

    A HUGH THANKS to Steve Neu!!!
    Steven Vaccaro

    Where Racing on a Budget is a Reality!
  • xkos
    Senior Member
    • Feb 2008
    • 168

    #2
    I agree with you Steven but..... i have order a 1518 and the time of production is 5-6 weeks!
    Isn't too much time for a motor?
    Tenshock Electra Twin
    Vortex Hydro 24'

    Comment

    • Steven Vaccaro
      Administrator
      • Apr 2007
      • 8723

      #3
      Originally posted by xkos
      I agree with you Steven but..... i have order a 1518 and the time of production is 5-6 weeks!
      Isn't too much time for a motor?
      I've ordered motors that have taken more than 12 weeks. You have to understand that Neu Motors are all specially made to order.
      Steven Vaccaro

      Where Racing on a Budget is a Reality!

      Comment

      • detox
        Fast Electric Addict!
        • Jun 2008
        • 2318

        #4
        I received my 1518 about three weeks after I placed order thru Castlecreations.

        Steve, your inventory is null and void on most everything I need.

        Comment

        • Steven Vaccaro
          Administrator
          • Apr 2007
          • 8723

          #5
          Originally posted by detox
          I received my 1518 about three weeks after I placed order thru Castlecreations.


          Steve, your inventory is low or null on most everything.

          They come in and sell most times before they hit the site or the next day or so after listing them.
          Steven Vaccaro

          Where Racing on a Budget is a Reality!

          Comment

          • detox
            Fast Electric Addict!
            • Jun 2008
            • 2318

            #6
            I need some props and a .187 RH flex shaft

            Comment

            • Steven Vaccaro
              Administrator
              • Apr 2007
              • 8723

              #7
              right hughey stuff should be in when I get back from the races, I hope.
              Steven Vaccaro

              Where Racing on a Budget is a Reality!

              Comment

              • sailr
                Fast Electric Addict!
                • Nov 2007
                • 6927

                #8
                Dang! Jeff and I were gonna ask you to bring two .187 shafts with you!
                Mini Cat Racing USA
                www.minicatracingusa.com

                Comment

                • Steven Vaccaro
                  Administrator
                  • Apr 2007
                  • 8723

                  #9
                  Originally posted by sailr
                  Dang! Jeff and I were gonna ask you to bring two .187 shafts with you!
                  I have a couple for you
                  Steven Vaccaro

                  Where Racing on a Budget is a Reality!

                  Comment

                  • scoota
                    FE DOWN UNDER
                    • Dec 2008
                    • 409

                    #10
                    Originally posted by detox
                    i need some props and a .187 rh flex shaft
                    me too !!!! my twin build is not moving far with out that flex lol
                    UL1- 1515 castle/neu / 240 swordfish
                    SV27- with UL1 running gear
                    33 Delta Force - 1521-1.5D/Neu/ 240 swordfish/4S2P

                    Comment

                    • sailr
                      Fast Electric Addict!
                      • Nov 2007
                      • 6927

                      #11
                      You da man Steve! See you in Ft. Pierce!

                      Originally posted by Steven Vaccaro
                      I have a couple for you
                      Mini Cat Racing USA
                      www.minicatracingusa.com

                      Comment

                      Working...