Problems with HobbyKing shipping?

[Insaniac]

I ordered two NanoTech LiPos from Hobby King on December 3rd with Registered AirMail ($25) shipping...NOTHING!

Can't even get a response?%&#%

[forescott]

You should be able to check your order status through the website if you have a username and password. I have 4-orders pending myself from december 11th, and have received 1 so far. Are you sure the lipos were in stock when you ordered them??

[video200]

dont know how many times my orders havent been updated at all before they suddanly comes in the mail box

[forescott]

Usually takes about 10-days for me, but I think the holidays have slowed things up a bit.

[Insaniac]

Tracking says it left Zurich on 12/13/10 and that's where the trail ends...$175 down the drain?

[forescott]

I'm sure you'll get em eventually. If you need anything from hobbyking quick, you have to order from the usa warehouse.

[Insaniac]

Yes, the last batteries I ordered from them came from Michigan warehouse in about one week...hope they didn't get "lost"...

[forescott]

If it makes you feel any better, I've placed about 20-orders from H/K and never NOT received a shipment from hobbyking. Sometimes I get it in a week, sometimes a month or more, but I always receive my orders. I think when ordering overseas, they can get stuck in customs for unknown reasons.

[6sHyper]

seeem the holidays killed shipping times! guy locally here ordered some 2 months gao and still no sign! I ordered 4 batts 0n dec 20 and paid for the EMS express shipping and i just got them 3 days ago!

[Make-a-Wake]

Yes, the last batteries I ordered from them came from Michigan warehouse in about one week...hope they didn't get "lost"...

When did they get a Michigan warehouse????

Anyway, if you didnt sign for them, and tracking doesnt show a delivered item, you should be covered. Did you pay with paypal?

I get my HK orders EMS express from Hong Kong to my door in 7-8 days...............3 days from USA warehouse(washington state)

[maxmekker]

I also never had a problem, but it some times takes a while for it to get here.
I placed an order 12/1. it was shiped on monday 17/1 i belive and i will come back with the time it took.

EMS Express : 3-4 Days transit time. (Incl. Tracking + Registration)
Air Parcel : 6-21 Days transit time.(Incl. Registration)
Air Mail : 6-39 Days transit time.
We strongly recommend customers to select (Registered) over regular Air Mail.
HobbyKing.com accepts no liability for unreceived 'Air Mail' parcels sent without registration.

[blizard05]

I called HK support today,(? on binding plug) waste of time) China lady speak not so good english

[dano1]

guess im lucky one here, ordered the genesis and a week later it was at my door.....the tracking is spooky to follow but arrived in great condition...(not to rub anything in here)....and how do we get hooked up with the state side store, ive seen the advertisment saying its open but unsure how to get there, any ideas or did i miss something in another post

dano

[LiPo Power]

...over 20 orders from them and never had any issues with shipping to Toronto....

[Boatman]

The USA warehouse I received my parts from was in Washington State. Usually the item will say... ships from USA warehouse if it infact is here. Pretty simple. I have ordered many times from them over the last few years and same result. Sometimes a week, sometimes 3 weeks.