chinese esc warranty

[andym]

For those of us me included who thought the chinese esc are a viable alternative to the hydra's read these emails from the bottom. I have recently purchased two hydra 120's and yes one was stuffed on first use but there warranty will FIX IT NO PROBLEMS the feigao on the other hand.As I have said on RRR check out the dates I think they thought I would just go away.NO CHANCE but I will happily let every know if they eventualy replace it.
have tested this plate when you stated that this was caused by water.I used main tap pressure wich is way over any pressure from running boat and it did not leak a drop.
----- Original Message -----
From: FEIGAO-Alex.net
To: andym
Sent: Wednesday, September 05, 2007 6:35 PM
Subject: Re: what are you doing about it


Please just send me a picture for reference. We just want to make sure that this won't be a problem for ESC burned. I'm asking for special approval for your ESC replacement and need more information.
----- Original Message -----
From: andym
To: FEIGAO-Alex.net
Sent: Wednesday, September 05, 2007 4:56 PM
Subject: Re: what are you doing about it


Yes I did not send back to Allan by mistake if you wuold like it I will happily post to you.
----- Original Message -----
From: FEIGAO-Alex.net
To: andym
Sent: Wednesday, September 05, 2007 6:19 PM
Subject: Re: what are you doing about it


So you still have the cooling jacket ?
----- Original Message -----
From: andym
To: FEIGAO-Alex.net
Sent: Wednesday, September 05, 2007 4:40 PM
Subject: Re: what are you doing about it


Yes they are sold that way from Aztec models in the UK
----- Original Message -----
From: FEIGAO-Alex.net
To: andym
Sent: Wednesday, September 05, 2007 5:59 PM
Subject: Re: what are you doing about it


Hi Andrew,

Do your ESC have water cooling jacket on it?

Regards,

Alex

----- Original Message -----
From: andym
To: [email protected]
Sent: Wednesday, September 05, 2007 4:22 PM
Subject: what are you doing about it


Would like to know what you are doing about your exploding esc? All products have some warranty, and will be giving my remaining esc to a electrical engineer to find out how it torched itself.
Original Message-----
From: Andrew Midgley
Sent: Wednesday, 29 August 2007 8:40 AM
To: 'FEIGAO-Alex.net'
Subject: RE: Failed ESC

As I said in my earlier email that the boat went 30-40 mtr onto the
lake. By the time we retrieved it that is what was found. Yes I find it
hard to believe as have had a esc failure before and this was definitely
way beyond anything I have experienced or seen before. Quite scary when
you think the only reason my boat did not burn is because the hull is so
well sealed that the fire would of gone out due to lack of oxygen.

-----Original Message-----
From: FEIGAO-Alex.net [mailto:[email protected]]
Sent: Tuesday, 28 August 2007 6:20 PM
To: Andrew Midgley
Subject: Re: Failed ESC

Hi Andrew,

Ok, let me try to understand: it was just a test on the ground. When
power up and test ESC, it burned. right? Normally burn MOFETs only
happened on power module part. But we can see from your pics, all
circuit pack burned include control board. We've never face this kind
of situation. So we'd like to know more details what happened. What's
your test conditions.
Please advise.

Regards,

Alex

----- Original Message -----
From: "Andrew Midgley" <[email protected]>
To: "FEIGAO-Alex.net" <[email protected]>
Sent: Tuesday, August 28, 2007 7:03 AM
Subject: RE: Failed ESC


Alex I live at 214 morish st Broken Hill NSW Australia 2880. This esc
was lieraly just put in boat to make sure it was Ok as it was purchased
as a spare. The boat is a toysport triton running feigao 9xl, 5s lipo
and at the time a x442 cf prop. It went approx 30-40 mtr onto lake and
stoped, then bang by the time we got it back ,well you have seen the
results. It at NO time got wet. This hull is the driest I have.

-----Original Message-----
From: FEIGAO-Alex.net [mailto:[email protected]]
Sent: Monday, 27 August 2007 5:25 PM
To: Andrew Midgley
Subject: Re: Failed ESC

Hi Andrew,

Please let me know where are you from and let me know more details about
this case.

Regards,

Alex

----- Original Message -----
From: "Andrew Midgley" <[email protected]>
To: "FEIGAO-Alex.net" <[email protected]>
Sent: Monday, August 27, 2007 8:56 AM
Subject: RE: Failed ESC


This esc did NOT get wet was not even under much load. Lucky it did not
torch my boat or it would cost YOU more than your esc. It is pity really
as I like these esc but your lack of warranty means I will no longer
purchase your products and don't worry I will most definitely Tell
everyone who will listen on the rc forums Not to use your product
ether..!!

-----Original Message-----
From: FEIGAO-Alex.net [mailto:[email protected]]
Sent: Wednesday, 22 August 2007 1:15 PM
To: Astec
Subject: Re: Failed ESC

Hi Allan,

Thanks for your information. Based on your photos, i think that this ESC
was damaged due to water issue. It's not included in warranty.
Any further questions or comments, please feel free to contact us.

Regards,

Alex



----- Original Message -----
From: "Astec" <[email protected]>
To: "FEIGAO-Alex.net" <[email protected]>
Sent: Wednesday, August 22, 2007 3:31 AM
Subject: Re: Failed ESC


> Alex,
>
> Pics attached. I have asked for more details - eg, calm or rough, time

> into run etc.
>
> Allan
>
> FEIGAO-Alex.net wrote:
>> Hi Allan,
>>
>> Thanks for your email. What do you mean charcoal lump? If the
circuit
>> pack totally damaged, we need to know what's the problem is.Please
>> also ask your customer more details. A picture of it will help.
Please
>> let me know your comments. What we provide is limited warranty, which

>> means no burn on circuit pack and ESC doesn't work.
>> By the way, this is for boat applications, right?
>>
>> Regards,
>>
>> Alex
>>
>>
>>
>> ----- Original Message ----- From: "Astec" <[email protected]>
>> To: "FEIGAO-Alex.net" <[email protected]>
>> Sent: Tuesday, August 21, 2007 1:51 AM
>> Subject: Re: Failed ESC
>>
>>
>>> Nothing left to evaluate - it's a charcoal lump - would a picture
do?
>>>
>>> Allan
>>>
>>> PS - can I get more as samples?
>>>
>>> Thanks
>>>
>>> Allan
>>>
>>> FEIGAO-Alex.net wrote:
>>>> Hi Allan,
>>>>
>>>> Please send back to us through air mail for evaluation.
>>>>
>>>> Regards,
>>>>
>>>> Alex
>>>>
>>>>
>>>> ----- Original Message ----- From: "Astec"
<[email protected]>
>>>> To: "Alex Cai" <[email protected]>
>>>> Sent: Sunday, August 19, 2007 2:40 PM
>>>> Subject: Failed ESC
>>>>
>>>>
>>>>> Alex,
>>>>>
>>>>> I have a failed 100 amp esc here. It blew on the first run after a

>>>>> few second bing tested as a spare.
>>>>>
>>>>> Can you replace?
>>>>>
>>>>> It was running 5s lipo Feigao 9xl Octura X442 prop. The other esc
>>>>> works perfectly (also a 100 watercooled)
>>>>>
>>>>> Thanks
>>>>>
>>>>> Allan
>>>>>
>>>>> --
>>>>> Allan Shillitto
>>>>> AsTec (Models and Electronics)
>>>>> www.astecmodels.co.uk
>>>>> Fast Electrics a speciality.
>>>>>
>>>>> www.mozilla.org for Firefox next generation browser Thunderbird
>>>>> next generation email
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>> --

[sidv13]

wow that really sucks

[andym]

No not realy, I think they will replace just takes some persistance

[Eyekandyboats]

or we could do away with these Chinese esc's and buy good stuff like hacker and MGM and BK and CC

[SJFE]

I would expect nothing less. I consider these esc's as disposable. I know i'm taking a risk every run. Luckly the Hexes hace prooven to be quite robust. I hope it works out for ya.

[ED66677]

yeah disposable!!! I personnaly can't afford to pay more so...

[Steven Vaccaro]

Its the dice we roll when we decide to buy a product like this. Contact the dealer before purchase to see how the warranty will be handled if need be. After the fact its to late.

[SJFE]

It really is just that Steven. I have pushed my Hex with 12 cells on a 7xl, got it wet & over 130 degrees. Now I think it's a pretty robust unit. But the cold reality of it is, It's porbably just a ticking time bomb. Thats why they are being replaced with Hydras when we return home. Well for the boats I intend on racing anyway.

[ReddyWatts]

This is the way I look at it: when I purchase a controller from a chinese site (for pond bashing), I am thinking that I can buy 2-6 of these for the single price of one from an American site. Do I want to purchase one where I pay for an insurance policy (warranty) or 2-6 without? If they are a robust controller, I go for the one without and take my chances. I usually do not get a lot of insurance except for house, life or car. I never get the extended warranties and usually come out ahead. A person can waste a lot of money on insurance. You dont get a warranty (insurance) for free. I wish Castle Creations would give us an option of buying their controllers at half price with no warranty, but repair them for $100 a pop.

If I wanted to race competitively to win, I would buy the best quality parts I could find.

[SJFE]

Well Said Sir.

[ReddyWatts]

Maybe Steven can give us an option to buy the new Pulso controllers at a cheap price, with no warranty and get competitive with the chinese?

[Steven Vaccaro]

Maybe Steven can give us an option to buy the new Pulso controllers at a cheap price, with no warranty and get competitive with the chinese?

I have all their boat controllers in stock. I have been selling a few locally to see how they perform. I also used one myself last weekend. I will post some pricing today.

[andym]

I bought one of the 100a w/cooled ones and have only used it on low amp applications, works OK not as good to use as the fiegao or hydra as in throttle response and the wires in and out are very light. Have seen 110deg F at about 60 amps with a 12l on 4s and x637prop in my abs tunnel hull, the one in my avatar.

[Steven Vaccaro]

I had no issues with throttle response. Did you use the programming box to change the throttle from the soft start mode?

[andym]

No programing box only the radio. Pain in the arse but works