WOW!!!! What a mess of an order.

[properchopper]

My last order from HOR (needed a dual rudder setup only he had) sat and sat with no confirmation. Then I get an e-mail from Johnny weeks later saying he just forgot it but it was shipped. I paid bocoup for fast EMS but he muffed it and sent it slow boat. Claimed he'd refund the difference in shipping to me. Never happened in spite of three e-mails to him (unreturned). Haruummmmph.

[ray schrauwen]

I will humbly apologize now and eat my words. I really sorry. It has been some time since I ordered from him but, in the past it's all been perfect.

Sorry I putzed... my bad. This sucks. He was always reliable for the longest time and now he's on the poop list.

Hopefully Steve will carry TP motors soon too.

Really sorry guys

[madmikepags]

Guys I have made the blunder of blasting people and products on the forums it really does no good. Please don't jump to conclusions about certain people or companies, we all have had great and bad experiences with many products and vendors. I am an RC whore and have pretty much bought from everyone and everywhere, just be glad we have a guy like steve here as OSE who pretty much is the best I've seen in 25+ years in this hobby!!!! Everyone else pales in comparison.

[Uncle Vinnie]

Guys I have made the blunder of blasting people and products on the forums it really does no good. Please don't jump to conclusions about certain people or companies, we all have had great and bad experiences with many products and vendors. I am an RC whore and have pretty much bought from everyone and everywhere, just be glad we have a guy like steve here as OSE who pretty much is the best I've seen in 25+ years in this hobby!!!! Everyone else pales in comparison.

Agreed with every single word you said.
Most of us only start threads like this one, do to frustration and afraid of getting ripped off from out hard working money, myself and many of you with any type of hobby only have a certain monthly budget to spend on "dinky toys" like my wife calls it, I call it a hobby.
These threads not only brings customer awareness where to buy and where not to buy, but it also provides feedback to the vendors we buy from, I'm pretty sure they scan these rc boat/car/truck/heli forums once in awhile to see if customer satisfaction is up to par, they can only improve from awareness.

[iamandrew]

Ive ordered from HOR a lot, the shipping takes a week, and ive been impressed with a lot of his stuff, however
I have ordered and received my items, as well as some other items that i did not order, just small things though like hatch locks or a T bar.
I have also received wrong parts , in which I contacted him through paypal, and he said he would ship me out another item, E.g, I ordered a 8mm to 3/16 collet, but I got a 8mm to 1/4 collet instead.
It came in the mail about a week later.
there are things that i would NOT buy them, like any Brass tubing, as their sizes are usually NOT the same as K&S
If he dosent reply, contact through Paypal
I also dont think his website email contact form works properly

[Uncle Vinnie]

Well..after a few e-mail back and forth myself and Johnny from HOR have come to a resolution that we are somewhat happy about.
I've rather get the correct order the first, rather then being accomudated.

One question was asked with every email that was exchanged "why was the order all messed up"?
He ignored the question every single time, never got an answear from him.
At the end he accomodated me well, as best as it can be, I'm OK with it.

Would I order again from HOR, probably not.
It's too bad, because the quality seems pretty good and I'm happy with what i received.