Paypal has your back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!

[domwilson]

Paypal is a necessary evil. I recently bought a Android tablet for my niece. It came in a package that looked like it had already been opened. It powered on ok. I gave it to my niece. It worked for an hour. The battery in this thing would not charge. Contacted the seller who directed me to their website. It didn't have any information on it. Then I went to their forums. Oh boy! Read a lot of people having customer service problems with these people. Telling people that they didn't get the items back or that they wanted a 35% of selling price fee for warranty service. I contacted the seller again and after a few emails, they finally told me to return it. After a couple of weeks, they said they never got it. I offered to give them the shipping receipt. Suddenly they found it. Then they wanted me to pay for the warranty service. I looked on their website and they said if the item is returned within 60 days that they would replace it. I pointed this out. They said that it would take two weeks to repair it and that I would have to pay a fee. I refused. Then they tried to sell me a different tablet. I told them I just wanted this one replaced. This kept going on for almost two weeks. I filed a complaint with paypal. Their responses in paypal were great. That they would ship out a replacement immediately. But they kept sending me emails to the contrary. Wanting additional money for one thing or another. In addition, I had to close the paypal complaint first before they would do anything. Finally I filed for a refund. They responded that I need to send the old one back and to a different address. I sent paypal the email chain that I had with these crooks. Long story short, I finally got a refund. I read that this particular seller sends out defective items just so they can pull this scam. Considering that the box had already been opened, I can believe it. But I'm still out of 32.00 dollars to ship the thing back. Paypal came thru for me on this. Just as there are some bad buyers, there are equally bad sellers. If people were more honest on both sides, Paypal wouldn't be a necessity.

[Basstronics]

This happened twice and it looks like a 3rd if hobbyking doesn't cover the KB45-08XL motors that keep blowing the bullet connectors off. The 180 esc throws enough current that the wires on the motor can't handle it. The last motor I was holding in my hand while running it and it popped and jerked and then a big pop as it blew the connector off the white wire. I'm trying to get a RMA number from them and they refuse. I will be turning it over to paypal on monday.

You obviously dont understand how this stuff works yet.

So waters cooling isnt a problem but your popping bullets off with the motor in your hand? I assume its getting cooled real good that way?

After 3 times and you think its defective products. I know every know and then you get a lemon, but usually not 3 times in a row. This is obviously user fault and until you get it fixed you will keep on having issues.

[JrValente]

Paypal is a necessary evil. I recently bought a Android tablet for my niece. It came in a package that looked like it had already been opened. It powered on ok. I gave it to my niece. It worked for an hour. The battery in this thing would not charge. Contacted the seller who directed me to their website. It didn't have any information on it. Then I went to their forums. Oh boy! Read a lot of people having customer service problems with these people. Telling people that they didn't get the items back or that they wanted a 35% of selling price fee for warranty service. I contacted the seller again and after a few emails, they finally told me to return it. After a couple of weeks, they said they never got it. I offered to give them the shipping receipt. Suddenly they found it. Then they wanted me to pay for the warranty service. I looked on their website and they said if the item is returned within 60 days that they would replace it. I pointed this out. They said that it would take two weeks to repair it and that I would have to pay a fee. I refused. Then they tried to sell me a different tablet. I told them I just wanted this one replaced. This kept going on for almost two weeks. I filed a complaint with paypal. Their responses in paypal were great. That they would ship out a replacement immediately. But they kept sending me emails to the contrary. Wanting additional money for one thing or another. In addition, I had to close the paypal complaint first before they would do anything. Finally I filed for a refund. They responded that I need to send the old one back and to a different address. I sent paypal the email chain that I had with these crooks. Long story short, I finally got a refund. I read that this particular seller sends out defective items just so they can pull this scam. Considering that the box had already been opened, I can believe it. But I'm still out of 32.00 dollars to ship the thing back. Paypal came thru for me on this. Just as there are some bad buyers, there are equally bad sellers. If people were more honest on both sides, Paypal wouldn't be a necessity.

Seems like this could have been handled by reading into how the retailer conducts business first and most likely you would have moved on from a purchase through them. Also most credit cards will offer the same protection if you contact them directly. I have heard that going through the cc company has been a very positive experiences since if they dont try and satisfy the issue they have the chance that they wont get paid for it from you. Once you pay through paypal(bank account) your money is already gone and you have to fight for it back. Might be a better way to make online purchases from questionable retailers, but I always try to do my research before I buy from an online retailer.

[siberianhusky]

Why does a certain Einstein quote come to mind! 3 times with the same motor and it didn't occur that it may be user related?! I don't have much use for HK but I have to say I actually feel for them THIS time!