Fine Design RC

[worriedsick4u]

I can't believe my eyes.
Hello Steven Arce,

Fine Design R/C has agreed to grant a $72.95 USD refund to settle this
dispute. It may take up to 5 business days for the refund amount to appear
in your account. This dispute will be closed then.

-----------------------------------
Transaction Details
-----------------------------------


Seller's Name: Fine Design R/C
Seller's Email: [email protected]
Seller's Transaction ID: 1N29064XXXXXX660G

Transaction Date: Dec 29, 2011
Transaction Amount: -$309.95 USD
Your Transaction ID: 9LD17XXXXXXXX804V
Case Number: PP-001-6XXXXXXXX64

Buyer's Transaction ID: 9LD17XXXXXXXX804V



Thanks,

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And Mike,
You said they went out 8 days ago. Oklahoma to Florida USPS First Class. "IF" they show up it's a bonus. If not I'm over it. But you did teach me to be extra cautious when purchasing from a public forum. That was worth $30.00.

[siberianhusky]

congrats! glad it worked out.

[Drax21]

That's cool. Everything sorted. Happy Ending

[Steven Vaccaro]

Guys First Class mail its not "First Class", I've have several First class orders take upto 3 and even 4 weeks to get to a location. I've had so many problems its unreal. And bordering on ridiculous at this point.

[JimClark]

I even had a priority mail package take 12 days and there were no weather issues to slow it down.
Jim

[Steven Vaccaro]

I even had a priority mail package take 12 days and there were no weather issues to slow it down.
Jim

The US Mail is the worst I have seen it in about 8 years of doing this. I've been in the beginning stages of talking to UPS about trying to get a deal on 2nd day shipping of small items. Its a very loooooong shot, but worth a try.

[megalops]

Good luck on a "deal" w ups. Anyway I am an I.T guy and I support a decent sized online store. First class with the postal svc is their lowest and slowest. What I've seen lately is USPS does most Domestic the fastest and cheapest. Outside the U.S forget it.

[Drax21]

It is the same here in the UK. 1st class use to mean 2 days max and 2nd class was 6. Now you have to double that for half of the year. 2nd class goes missing quite often.
For some reason I receive priority packages from the US about the same speed as my 2nd class packages.

[siberianhusky]

We do have some problems with Fine but not in this level.

Please tell me how can I help and what kind of boat you are

looking for, we could ship the boats direct to you.

At this time we do not have any other partner in US.

Best regards,

Oliver Siess
Hydro&Marine

Part of an email I just got from H&M inquiring about another boat, told them I would not deal with their N.A. retailer!
So H&M is aware of this guy and how he operates

[Chuck E Cheese]

i have had boats shipped direct from oliver (would no longer use fine) and it worked out great. the h&m hulls are 2nd to none. it does take a while to get them from germany but is well worth the wait and money!

[izcain]

I would rather wait for 2 weeks and get my package intact with usps then have a busted up dropped kicked package from UPS. They are absolutely horrible!

[sailr]

We used UPS ONCE! They broke the boat horribly even though it was in a 4 inch layer of bubble wrapped and double boxed. The carton looked like they drove a dump truck over it. I swear they can break an anvil! The boat was a broken mess. They sent out an inspector and said there was no damage and refused to pay the claim even though I had it insured.

I HATE UPS! For larger stuff, I use FEDEX. I have never had them break anything and even their ground service is pretty quick and very cheap. For smaller stuff, I use USPS Priority mail. Quick, reliable, and I think only one boat ever got damaged and they paid the insurance claim pronto.

In my opinion....STAY AWAY FROM UPS!

[Chris Harris]

We used UPS ONCE! They broke the boat horribly even though it was in a 4 inch layer of bubble wrapped and double boxed. The carton looked like they drove a dump truck over it. I swear they can break an anvil! The boat was a broken mess. They sent out an inspector and said there was no damage and refused to pay the claim even though I had it insured.

I HATE UPS! For larger stuff, I use FEDEX. I have never had them break anything and even their ground service is pretty quick and very cheap. For smaller stuff, I use USPS Priority mail. Quick, reliable, and I think only one boat ever got damaged and they paid the insurance claim pronto.

In my opinion....STAY AWAY FROM UPS!

"What can brown do(stroy) for you?" LOL Sorry I couldn't resist

Chris

[fastasyoucan]

Hi- this is Chris Fine at Fine Design Marine. Although I do not have the time I would like to keep up with the chatter on these forums, I feel it's important to highlight that I am still one of the very few custom R/C mfrs you can reach on the phone. What other mfr owner answers his own phone, and is willing to take the time to answer callers' questions, even if there is no sale pending?
Also, I do find it necessary to keep my nose to the grindstone, my phones are set up so that if you miss me, you can leave a message or I give you my cell number if you have to reach me ASAP! I'm usually reachable within 48 hours, not unreasonable in my opinion.
If someone has a problem, or needs to clarify an inventory issue, please call ahead.
I would like to thank those who have purchased and continue to support me--- I'm not just an email address-- Thanks, Chris
PS- FOR THOSE WHO DOUBT MY TALENT, CONGRATULATIONS TO MIKE PAGS FROM NEW YORK WHO JUST WON MR. OFFSHORE AT THE NAMBA NATS AT LEGG LAKE, CALIFORNIA FOR THE 3RD YEAR IN A ROW! HE USES FINE DESIGN TO DESIGN AND ASSEMBLE HIS BOATS! MIKE HAD MORE 1ST AND 2ND THAN MOST GUYS WILL SEE IN A LIFETIME. CHECK HIS NAMBA STANDINGS TO VERIFY!
NOTE: CHECK THE JUNE 12 ISSUE OF R/C BOAT MAG FOR AN A++ REVIEW OF OUR WORK.
Lastly, a big thanks to Steve Vaccaro for trying to keep this a productive R/C info forum, not just a bashing place.

[Diegoboy]

I am currently working with Chris Fine on an order from Oliver at Hydro & Marine. Chris has told me that my hull was ordered in the color I requested and will call me when it arrives in his store. He has not asked for the money up front, and I have gotten an email from Oliver that the hull I ordered through Chris has been built and awaiting shipping.

Thanks for helping me Chris!