Traxxass thread deletion!

[Brushless55]

The sad part is that most of moderation over there is done by heavy-handed non-Traxxas employees. I've long thought that if you want real help with a Traxxas product, that's certainly not the place to go. It is the place to be however if you're a TRX fanboy with rose colored TRX glasses.

I think traxxass is fans of fan boys
kinda twisted when you think about what they do delete, and what they let stand!
I've seen many times that mods will quote what someone says only to bash them where others can read it

[JackBlack26]

I got many warnings over there when the 4x4 Slash came out and so did the problems it has. They don't take kindly when you question their products. Very one sided. Don't know why they stay in business with that attitude. But they do and they are everywhere.

Traxxas brand milk will be hitting the stores soon. I heard though they are having issues with the bottle tops not fitting on there right after you open the gallon. They fall off when you handle the jug and the milk quickly spills to the floor and even inside the fridge. But of course, Traxxas will deny it and tell you that the milk is made to drink from the bottle, not pour it out

[mrfabrications]

You have to wounder what Traxxas is thinking maybe a bailout from the government if they go bankrupt like the big 3 ha ha
with the economy in the dumps customer service is everything did they not learn anything

[Brushless55]

I got many warnings over there when the 4x4 Slash came out and so did the problems it has. They don't take kindly when you question their products. Very one sided. Don't know why they stay in business with that attitude. But they do and they are everywhere.

Traxxas brand milk will be hitting the stores soon. I heard though they are having issues with the bottle tops not fitting on there right after you open the gallon. They fall off when you handle the jug and the milk quickly spills to the floor and even inside the fridge. But of course, Traxxas will deny it and tell you that the milk is made to drink from the bottle, not pour it out

[dag-nabit]

You have to wounder what Traxxas is thinking maybe a bailout from the government if they go bankrupt like the big 3 ha ha
with the economy in the dumps customer service is everything did they not learn anything

Customer Service is very important, before, during, and after the sale.

But the key to customer service is providing the customer with a good quality product from the start.

If the quality is good, and customer service steps up to the plate on occasion when something does go wrong, then you have a real winning combination.

I don't think anyone faults Traxxas customer service from the point of view they treat you nice on the phone and replace your broken parts with a smile.

What is ticking everyone off is the fact they delivered a product equipped with low quality components and instead of reacting quickly with a solution, they smile and send you another ESC that burns up 10 minutes into the first run again.

I guess what I'm saying is, IMO, customer service IS everything, but only when it is supporting a quality product to begin with.

Kevin

[Brushless55]

You have to wounder what Traxxas is thinking maybe a bailout from the government if they go bankrupt like the big 3 ha ha
with the economy in the dumps customer service is everything did they not learn anything

I agree bro!
replacing parts because they suck does not mean great customer service
they are doing this to avoid any back lash and loosing more sales than they are

Customer service makes or breaks retail

the way traxxas treats their customers on the forums reflects real customer service and they suck at this.. they from the start have blamed customers for faulty spartan boats

the traxxas forums reflect how traxxas does business
and they suck

[Rcforever27]

Couldn't have said it better myself! Hopefully they have spies that read these forums and report back to traxxas's head honchos........ And actually listen and not ignore/ delete what their customers are saying . IMO that will ruin a business faster.... The customers have talked.... NOW LISTEN TO THEM IF THEY'RE SO IMPORTANT!!!!! lol

[Brushless55]

They do have some who visit OSE who look through these threads.........

[Rcforever27]

Ok ... Maybe they'll look at this one lol...

[Brushless55]

Ok ... Maybe they'll look at this one...

not sure if it does any good

[Rumdog]

So, I cant say hobbyking on traxxas forums? LOL. I just had a little rant over there. Babies.

[Brushless55]

So, I cant say hobbyking on traxxas forums? LOL. I just had a little rant over there. Babies.

I love it!

http://traxxas.com/forums/showthread.php?8912984-A-month-to-ship-my-seaking-ESC

[Rumdog]

lol. They deleted the thread

[shctexas]

Well, I'm proud of my latest post at the T*****s site. Check under the thread "water does not pass through my boat".

[Rumdog]

whoohoo! 10 infravtion points, and a B.S. excuse from a mod. He wont tell me why hobbyking is a potty word. I have a feeling I'll be banned soon