stiletto prop not spinning, wont run

[GP73]

the manuals are clear and easy for this beginner

I think you got this part right, the Stiletto is NOT a beginner's boat. Maybe Proboat/Horizon hobby should state this more clearly.

[CHIEFY_44]

I agree with GP73 this boat is not for the beginner, do your research and read the threads on this boat it will never be easy to drive but that the thrill of it your always on the edge.

[GoldSeater]

After I get the motor running and the boat on the water, I am sure I will enjoy it ... I expect it to be a thrill ... I agree the Motley Crew is better for a beginner, but even it requires the user to know a little something about RC before giving it a whirl ... I have been flying copters and planes over the years ... I will be back after I run the Stiletto ...

[GoldSeater]

So here I am again ... after spending another hour and half fiddling with this Stiletto ...
The ESC will not accept a motor timing adjustment ... it just keeps beeping ... 5 single beeps then 5 double beeps ... apparently when I move the throttle to full brake, nothing happens ...
I cannot tell if it is the ESC or the transmitter (DX3E) that is not doing the job ... when I switch the throttle reverse on the motor takes off like a bat out of hell ... I turn it off ...

I called Horizon customer service ... they put me in a product support queue for 20 minutes listening to musak ... I hang up
I call Product Support and select techncial support ... they answer in less than a minute ... ask for a dealer number, I tell them I am a consumer ...
they send me to the product support queue without giving me a chance to say anything else so here I am 35 minutes later with nothing from this POS hobby company ...

I guess their CEO is the next step to get someone to pay attention ... I am considering burning this boat up and packaging it and sending it to him as my customer satisfaction survey ...

[GoldSeater]

I e-mailed the CEO Saturday and got attention from the COO on Sunday, a call from the Complaint Manager Monday, then their lead tech and problem was resolved quickly ... the Spektrum DXE transmitter throttle trigger was DOA ... I got a new one on Tuesday ... I have binded, tested , and headed to the water today and expect it to be a lot of fun ...