Horizon Hobby Has The Best Customer Support

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  • shotimes95
    Senior Member
    • Jul 2010
    • 101

    #1

    Horizon Hobby Has The Best Customer Support

    Three weeks after i purchased my formula fastech, the hull cracked in half on the left side where the battery tray was glued in. They worked with me and followed up as stated. To answer you questions, why am i posting this?? They decided to give me a Miss Geico in exchange for my formula fastech!! I cant wait to put it in the water on tuesday!! I spoke with one of the engineers that worked closely with the project and he stated that the boat is going to be a blast to run. And he also stated to expect speeds of 40 mph out of the box on a good set of 2S lipos! I cant wait and ill post pics and vids on my maiden voyage!!
    Last edited by shotimes95; 08-29-2010, 09:53 PM.
  • johnf
    Fast Electric Addict!
    • Dec 2009
    • 1078

    #2
    Wow, that's a sweet exchange!
    Catching Air!

    Comment

    • shotimes95
      Senior Member
      • Jul 2010
      • 101

      #3
      You bet ya!!!!!!!!!!!!!

      Comment

      • the5
        Senior Member
        • Jun 2010
        • 358

        #4
        did you send in the fastech?
        http://i906.photobucket.com/albums/a...7-20_652-1.jpg

        Comment

        • shotimes95
          Senior Member
          • Jul 2010
          • 101

          #5
          I did send it back... Y u ask?

          Comment

          • the5
            Senior Member
            • Jun 2010
            • 358

            #6
            seems weierd that they would do that.Were the fastechs out of stock?
            http://i906.photobucket.com/albums/a...7-20_652-1.jpg

            Comment

            • jac4412
              FE Addict
              • Jun 2010
              • 425

              #7
              It is interesting... Formula Fastech is 40 bucks cheaper... not an even trade in. But thats a great deal for you!
              JAC4412 RC

              Comment

              • shotimes95
                Senior Member
                • Jul 2010
                • 101

                #8
                The Fastech was outta stock and they couldn't get a hull or even a new boat... They made me pay tax and $40 so I'm happy!!

                Comment

                • Darin Jordan
                  Fast Electric Addict!
                  • Apr 2007
                  • 8335

                  #9
                  Originally posted by shotimes95
                  The Fastech was outta stock and they couldn't get a hull or even a new boat... They made me pay tax and $40 so I'm happy!!

                  Having raced the Fastech, I can assure you that you'll be MUCH happier with the Geico!
                  Darin E. Jordan - Renton, WA
                  "Self-proclaimed skill-less leader in the hobby."

                  Comment

                  • shotimes95
                    Senior Member
                    • Jul 2010
                    • 101

                    #10
                    Originally posted by Darin Jordan
                    Having raced the Fastech, I can assure you that you'll be MUCH happier with the Geico!
                    I'm glad u said that!! The formula was a great boat but they said you did a very good job with this boat... if you would, pm me if u ever have some tweaks available. Thanks!!

                    Comment

                    • jac4412
                      FE Addict
                      • Jun 2010
                      • 425

                      #11
                      Darin I know you said you didnt get to try out some props but any suggestions on what props to try on her? Mine will be home on the 3rd
                      JAC4412 RC

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