Dissapointed with Motley crew

[martin]

Ive found on most rtr boats you not only have to check the obvious like tightening couplings or rudder rods are tight but i allways remove every piece of hardware incase transome might need strengthening but i found they very rarelly seal any bolts or loctite any thing at all, On past experiences you simply cant trust them to do any of these things. I even go through all the things bonded inside the hull like battery trays,servo mounts, stuffing tubes & give them a good pull as ive had battery trays very easily pull out with very little pressure & also very little glue on them as well. Ive seen & had to many of these things simply fall apart on the first run or two just with vibration. Martin.

[LarrysDrifter]

Never a problem with an out of the box UL1.

[davey]

I've already ordered the new cable from Steve,,,bushing and a prop...thats how I deal with customer service.....

[LarrysDrifter]

Could have gotten replacements for free if you call them and not be hot headed. Maybe a new bare hull too without sanding marks.

[davey]

ohhhhh...I am calling...theres no holiday for americans on Monday is there

[BLAZE WON]

davey' my boat did the exact thing yours did. when i called hobby services they couldnt have been nicer.they are replacing everything including a prop that they dont sell. just dont yell and scream youll only screw yourself. remember, they didnt make the boat but i believe they will do anything possible to make it right. again be nice. the beauty of their customer service is that when they answer the phone the guy speaks and understands english.

[Rumdog]

I don't think I've read one negative thing about the SV27R

Except that there is no transom doubler and it splits on almost all of them..

[dana]

This is true rum, but at least it's nothing that kept the boat from running. Lately the rtr's have had problems that are more severe and need replacing or upgrades. At least the sv27r can be run all day with the cracked transom

[Brushless55]

Except that there is no transom doubler and it splits on almost all of them..

That's the first I've heard on the new 27R

[Grimracer]

Davey,

Sorry about the issue with the shaft. I can tell you we are looking into what might be going on.

Here is what I suspect.. We have a measuring system “a gauge” if you will that determines the quality of the flex shaft. I’m not sure but I suspect some of the shafts might not have met that standard “OR” I need to reevaluate that standard. So far its been working for the other boats so im not sure..

To be dead straight here is what happens.. If the cable does not meet the standard, it will “buckle and shrink” for lack of a better set of words under the solder joint. The cable “pulls” away from the solder and… it comes apart.

One thing that is very tricky about china cables is the lay is just not as tight as we have in the states. Also “or at least” so far, I have not been able to find good stainless cable in a price point that works for us… Its all a balance for sure.

But.. I know those words don’t help much and for sure are not going to bring up that prop from Davey” Jones Locker.

Just be sure we are listening and do what we can to chase this down so our issue that become your issue does not become someone else’s.. yep.. issue..


Again.. sorry for the trouble and remember please always contact Hobby Services “listed in the manual” First”.. that’s your best “First” recourse.

Take care

Grimracer

[skellyo]

Maybe Steve can offer a direct replacement cable the way Kintec does for some of the RTR boats...might save a lost prop...

You mean this one?
http://www.offshoreelectrics.com/pro...-mcrew&cat=156

[davey]

thanx Mike for the feed back...the lady ,,,Lisa M was very helpfull and she was sending new parts,,,she listed them off , but didn't mention a bushing,,,is there one in the strut ? or does come with the shaft..?

[Grimracer]

Davey

Lisa is great.. always fun to chat with! I only get to see her a few times a year but she is aways positive!

Chances are the bushing is in the stuffing tube that is in the strut.

Take a look at the back of the strut.. we do our bushings just like my race boats. Its a brass bushing that has a flange on it.

Take a look at the attached pics. In the back of the strut it looks like just a chunk of brass tubing BUT.. you can see when you pull it out its the bushing.

Take a close look at the pictures.

Grim

[davey]

I believe the bushing is watching the submarine races beside my prop with a bag of popcorn

[Grimracer]

yep.. she is in the LOCKER!

Call Lisa and have her get you a new bushing.. Let here know we chatted about it and its GONE GONE GONE like that old dog you grew up with!

Grim