OSE response time to customer?

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  • Tony
    Senior Member
    • Feb 2008
    • 413

    #1

    OSE response time to customer?

    Hi guys. I bought a Feigao 580 motor, and would like to get a water cooling jacket for it too. However, it has been out of stock for who knows how long now. I send them emails two weeks ago to see if it will be instock anytime soon, and got no response.
  • bustitup
    Fast Electric Addict!
    • Aug 2008
    • 3071

    #2
    Originally posted by Tony
    Hi guys. I bought a Feigao 580 motor, and would like to get a water cooling jacket for it too. However, it has been out of stock for who knows how long now. I send them emails two weeks ago to see if it will be instock anytime soon, and got no response.

    Tony
    there is a very easy way to make water jackets out of carbon fiber if you are so inclined
    SPRINT CAT 40.........BOOGIMAN 25" MONO 8xl
    EX President of the Offshore FE Vultures Society

    Comment

    • Tony
      Senior Member
      • Feb 2008
      • 413

      #3
      Originally posted by bustitup
      Tony
      there is a very easy way to make water jackets out of carbon fiber if you are so inclined
      I wouldn't mine paying for it.... But, you just got me curious. So, how do i make one out of carbon fiber?

      Comment

      • bustitup
        Fast Electric Addict!
        • Aug 2008
        • 3071

        #4
        Originally posted by Tony
        I wouldn't mine paying for it.... But, you just got me curious. So, how do i make one out of carbon fiber?
        I didnt mean to save you money...I meant just to be able to have one NOW


        its all here....GL

        http://forums.offshoreelectrics.com/...=bearings+kb45
        SPRINT CAT 40.........BOOGIMAN 25" MONO 8xl
        EX President of the Offshore FE Vultures Society

        Comment

        • Jeff Wohlt
          Fast Electric Addict!
          • Jan 2008
          • 2716

          #5
          Hell go get 3' of KS alum tubing 5/32 and wrap you one real quick. Better than nothing and actually cools pretty well. It is all we used for years.

          Not sure about Steven but I know I get tons of e-mails from all over the dang world....very time consuming as many want answers and no product. We both try to help but some don't even make sense because of language issues.

          I can only imagine Steven is just bombed with 10 times more than I get.

          I am sure he will see this and get with you.
          www.rcraceboat.com

          [email protected]

          Comment

          • bustitup
            Fast Electric Addict!
            • Aug 2008
            • 3071

            #6
            Originally posted by Jeff Wohlt
            Hell go get 3' of KS alum tubing 5/32 and wrap you one real quick. Better than nothing and actually cools pretty well. It is all we used for years.

            Not sure about Steven but I know I get tons of e-mails from all over the dang world....very time consuming as many want answers and no product. We both try to help but some don't even make sense because of language issues.

            I can only imagine Steven is just bombed with 10 times more than I get.

            I am sure he will see this and get with you.
            Plus he just got off vacation and has been probably going through what I call "re-entry" period
            SPRINT CAT 40.........BOOGIMAN 25" MONO 8xl
            EX President of the Offshore FE Vultures Society

            Comment

            • Doug Smock
              Moderator
              • Apr 2007
              • 5272

              #7
              Hang in there Tony he'll get back to you!!
              See ya at the pond!!!
              Doug

              PS Steven, don't make us come up there!!
              MODEL BOAT RACER
              IMPBA President
              District 13 Director 2011- present
              IMPBA National Records Director 2009-2019
              IMPBA 19887L CD
              NAMBA 1169

              Comment

              • Brod
                Senior Member
                • May 2009
                • 196

                #8
                I use these coolers from Etti;

                Dee is a good guy to buy from and WILL reply to any and all emails.
                Brod..
                Slow gets boring fast.

                Comment

                • Steven Vaccaro
                  Administrator
                  • Apr 2007
                  • 8721

                  #9
                  Originally posted by Tony
                  Hi guys. I bought a Feigao 580 motor, and would like to get a water cooling jacket for it too. However, it has been out of stock for who knows how long now. I send them emails two weeks ago to see if it will be instock anytime soon, and got no response.
                  If you sent an email, we replied to it. Like the site says
                  "If we don't answer your Email within a business day, please resend it!
                  We respond to every email ASAP!"


                  580 jackets are still a 1-2 weeks from being done.

                  Steven Vaccaro

                  Where Racing on a Budget is a Reality!

                  Comment

                  • Punisher 67
                    Ignore list member #67
                    • May 2008
                    • 1480

                    #10
                    Originally posted by Jeff Wohlt
                    Not sure about Steven but I know I get tons of e-mails from all over the dang world....very time consuming as many want answers and no product. We both try to help but some don't even make sense because of language issues.

                    I can only imagine Steven is just bombed with 10 times more than I get.

                    I am sure he will see this and get with you.
                    I get bombarded with jokes , mount questions , boat questions , spam and what not . very easy to delete one by accident and a lot of time to get to them all . I probably get 10% what Steven gets so I can see that being a huge time commitment
                    Necessity is the mother of invention.............

                    Youtube Video's http://www.youtube.com/user/Titanis2000

                    Comment

                    • Tony
                      Senior Member
                      • Feb 2008
                      • 413

                      #11
                      Originally posted by D.Smock
                      Hang in there Tony he'll get back to you!!
                      See ya at the pond!!!
                      Doug

                      PS Steven, don't make us come up there!!
                      Hey Dough,
                      Good to hear from you! We'll be back in Hotlanta on August 16th to see you guys race. Hopefully, my H&M Maritimo will be ready by then.

                      Comment

                      • Doug Smock
                        Moderator
                        • Apr 2007
                        • 5272

                        #12
                        Originally posted by Tony
                        Hey Doug,
                        Good to hear from you! We'll be back in Hotlanta on August 16th to see you guys race. Hopefully, my H&M Maritimo will be ready by then.
                        Looking forward to it Tony!!!
                        Good luck with the build!

                        Doug
                        MODEL BOAT RACER
                        IMPBA President
                        District 13 Director 2011- present
                        IMPBA National Records Director 2009-2019
                        IMPBA 19887L CD
                        NAMBA 1169

                        Comment

                        • Tony
                          Senior Member
                          • Feb 2008
                          • 413

                          #13
                          Originally posted by Steven Vaccaro
                          If you sent an email, we replied to it. Like the site says
                          "If we don't answer your Email within a business day, please resend it!
                          We respond to every email ASAP!"


                          580 jackets are still a 1-2 weeks from being done.

                          Steven.
                          Thanks for the info. That is what i needed to know.

                          Guys,
                          Thanks for all your responses!

                          Comment

                          • Steven Vaccaro
                            Administrator
                            • Apr 2007
                            • 8721

                            #14
                            Originally posted by Peter Zicha
                            I get bombarded with jokes , mount questions , boat questions , spam and what not . very easy to delete one by accident and a lot of time to get to them all . I probably get 10% what Steven gets so I can see that being a huge time commitment

                            I had to resort to using email with spam blocker.
                            It does pick up and remove some real emails. But I have to use it. My email addresses are getting 500 plus spams a day now. If I had to manually go and check each email I would probably delete more emails manually myself than the spam software.
                            Steven Vaccaro

                            Where Racing on a Budget is a Reality!

                            Comment

                            • Flying Scotsman
                              Fast Electric Adict!
                              • Jun 2007
                              • 5190

                              #15
                              Steven, you get 500 plus spams a day you have my true sympathy. I may get 2 a day. I use the old fuddy duddy AOL and it seems to work as far as spam is concerned. I am also dillgent on using Spybot and many other security measurers

                              Douggie

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