Rcboatbiz.com

[Lprince]

Has anyone ordered from this company. I placed a order months back. Never recieved my order. Now they are saying order was never placed. But they charged my card for the product.

[Panther6834]

I've placed a few orders with them...never had any problems. I've even spoken with Joe, the owner, over the phone. With them being in Australia (or is it New Zealand...I'm forgetting right this moment), and me being in California, orders can sometimes take a while, especially with shipping problems caused by COVID-19.

However, if they're saying the order was never placed, did you receive a confirmation email...from them, or from PayPal (assuming you paid via PayPal)? If you did, that/those email(s) should contain an order number. Email RC Boat Bitz, and reference that order number, and see what they find.

On the chance that you never received any order confirmation emails, then there's a good probability that, as they told you, the order didn't actually get placed. If you paid via PayPal, contact them...and, if you paid direct (using a credit/debit card), contact your bank.

Whatever the 'cause' of the problem, of guess there's at least a 99% chance (if not higher) that RC Boat Bitz is not directly "at fault".


~ More peace, love, and kindness would make the world a much better place

[fweasel]

I've purchased from them before, no issues. Shipping from Australia right now is super expensive, so it might be a blessing in disguise. Call you credit card company and dispute the charges. Unresponsive companies get real helpful after the CC company pulls funds from their account.

[Lprince]

I told them I would just take the lose and post my review on my experience with there company. I told them when order was placed and what it was for.I get email from them saying go *!***!***!***!** myself. Wow,very professional.I reported them to Bbb which they are not part of.

[Lprince]

I have contacted my bank on charges from boatbiz. And I never recieved confirmation on order. Which I did not think twice on. Not every company sends one.The trim tabs for blackjack 42 looked nice,looked like good fit. Pricey though. But never again will I order or recommend this company. Nothing good to say at all after being told to go f myself. Lol So professional.

[Panther6834]

I find it difficult...EXTREMELY difficult...to believe that John would have told you to "go f yourself". Dozens of people within the OSE forums have ordered from RC Boat Bitz, and none have ever reported having problems until you posted your thread. You also claim to have placed the order "months back", yet the BJ42 trim tabs weren't even available that far back...they were released just about a month ago.

I'm sure I'm not the only one thinking this, but something sounds awfully 'fishy' about your complaint.


~ More peace, love, and kindness would make the world a much better place

[dasboata]

I told them I would just take the lose and post my review on my experience with there company. I told them when order was placed and what it was for.I get email from them saying go *!***!***!***!** myself. Wow,very professional.I reported them to Bbb which they are not part of.

why would you not just take it up with your CC company ???????? why argue ??? I'm glade I'm not the only one that responds to threats like that just saying

[Peter A]

Well I myself have never had any issue with RCBB, Like Steven V, Joe is really good to deal with. In fact I just got a set of Blackjack trim tabs yesterday, and I don't even need them now. I was going to buy one, but ended up buying a second hand Cheetah from Joe instead, which landed here yesterday and I should see early next week due to lockdown holdups with customs and couriers etc.
Before you go accusing Joe of telling you where to go, how about post up what you emailed him so we know what ticked him off.
BTW, RCBB is in Australia, and I am in New Zealand.

[Lprince]

If you can tell me how to post a pic. I will post the email boatbiz sent me.

[Lprince]

why would you not just take it up with your CC company ???????? why argue ??? I'm glade I'm not the only one that responds to threats like that just saying

Coming from the over priced prop guy. Lol

[Old School]

I have ordered numerous (and I mean numerous) items from Joe (RC Boat Bitz) and they always arrived promptly. My only issue in the past was that he always chose the more expensive express post option, but of late the less expensive normal post is now available. As regards the OP, well he has made all the claims and needs to verify those claims. He should have some proof of a payment being made as he states that his card was charged. As regards the inflamatory email he supposedly received from Joe, well, perhaps we need to see the wording of the email that the troll sent to Joe resulting in the receipt of the supposed expletives.

The troll is now attacking another member who supplies high quality props. He obviously has no idea of the quality (or the amount of work required) of the supplied propellors. Time for this troll to put up or shut up.

[Peter A]

If you can tell me how to post a pic. I will post the email boatbiz sent me.

You can either post a screen shot or copy and paste the email text. Make sure you post the entire content of your own email as well! You can be sure though that you will not get any support by trashing well respected suppliers.

[Peter A]

Coming from the over priced prop guy. Lol

Maybe you are just too cheap?

[Lprince]

I have ordered numerous (and I mean numerous) items from Joe (RC Boat Bitz) and they always arrived promptly. My only issue in the past was that he always chose the more expensive express post option, but of late the less expensive normal post is now available. As regards the OP, well he has made all the claims and needs to verify those claims. He should have some proof of a payment being made as he states that his card was charged. As regards the inflamatory email he supposedly received from Joe, well, perhaps we need to see the wording of the email that the troll sent to Joe resulting in the receipt of the supposed expletives.

The troll is now attacking another member who supplies high quality props. He obviously has no idea of the quality (or the amount of work required) of the supplied propellors. Time for this troll to put up or shut up.

I did not start the attack if you can read his post. And it was not a attack. Just my opinion. I asked a question on here and told why and I get attacked in all directions. If you want to put me down I WILL respond back to you for the ignorance. I have had my credit card refunded. And if your smart enough to tell me how to post a picture I will. My post to him and the crappy one I recieved back. If you can not tell me then maybe stay quiet.

[Lprince]

You can either post a screen shot or copy and paste the email text. Make sure you post the entire content of your own email as well! You can be sure though that you will not get any support by trashing well respected suppliers.

I have a screen shot but do not see anyway to post it on here. And I was not trashing anyone. Just told my experience and some of you want to call names like little babies .