How is TP on there warrenty

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  • dasboata
    Fast Electric Addict!
    • Dec 2010
    • 3152

    #1

    How is TP on there warrenty

    Hi we run our stuff hard that's why I bought a tp motor well snap crackle and pop is the company any help thanks Chris
  • RaceMechaniX
    Fast Electric Addict!
    • Sep 2007
    • 2821

    #2
    Chris,
    They have been pretty good to work with. I can forward you contact info if interested. Did you already try reaching out to them? What went wrong?

    TG
    Tyler Garrard
    NAMBA 639/IMPBA 20525
    T-Hydro @ 142.94mph former WR

    Comment

    • dasboata
      Fast Electric Addict!
      • Dec 2010
      • 3152

      #3
      Originally posted by RaceMechaniX
      Chris,
      They have been pretty good to work with. I can forward you contact info if interested. Did you already try reaching out to them? What went wrong?

      TG
      I did,,, but found it odd that was asked to send them a pic of the motor & was told they would get back to be that was only yesterday but I appreciate your contact info regardless Tyler !!!thank you Chris

      Comment

      • NativePaul
        Greased Weasel
        • Feb 2008
        • 2760

        #4
        They probably have a big backlog of comunications to catch up with as most companies will have been on shutdown for a week or 2, for the recent Chinese new year holiday.
        Paul Upton-Taylor, Greased Weasel Racing.

        Comment

        • properchopper
          • Apr 2007
          • 6968

          #5
          Chris,

          Call me if need be..
          2008 NAMBA P-Mono & P-Offshore Nat'l 2-Lap Record Holder; '15 P-Cat, P-Ltd Cat 2-Lap
          2009/2010 NAMBA P-Sport Hydro Nat'l 2-Lap Record Holder, '13 SCSTA P-Ltd Cat High Points
          '11 NAMBA [P-Ltd] : Mono, Offshore, OPC, Sport Hydro; '06 LSO, '12,'13,'14 P Ltd Cat /Mono

          Comment

          • dasboata
            Fast Electric Addict!
            • Dec 2010
            • 3152

            #6
            thanks guys look like they are going to replace it for me very easy and nice to deal with thanks again Fellows !!!

            Comment

            • ray schrauwen
              Fast Electric Addict!
              • Apr 2007
              • 9472

              #7
              What happened?
              Nortavlag Bulc

              Comment

              • Mxkid261
                Senior Member
                • Jun 2015
                • 734

                #8
                Good to know they took care of it no problem, what were you running out of curiosity?

                Comment

                • dasboata
                  Fast Electric Addict!
                  • Dec 2010
                  • 3152

                  #9
                  It is in a arrma typhon buggy I have not taken it apart yet but according to my GS it poped and he heard it sizzling you can smell its burnt


                  Sent from my iPhone using Tapatalk

                  Comment

                  • MarkF
                    dinogylipos.com
                    • Mar 2008
                    • 979

                    #10
                    My 5860 motor burnt a wind and they asked me to ship it to NY so they could forward it to the factory in China. I wonder how long this is going to take to get my motor back.

                    Mark

                    Comment

                    • runzwithsizorz
                      Senior Member
                      • Jan 2009
                      • 896

                      #11
                      Originally posted by MarkF
                      My 5860 motor burnt a wind and they asked me to ship it to NY so they could forward it to the factory in China. I wonder how long this is going to take to get my motor back.

                      Mark
                      From my experience when ordering a special wind from them you should get it back around June, LOL.

                      Comment

                      • Erroneous
                        Senior Member
                        • Apr 2016
                        • 451

                        #12
                        I ordered two motors about a month ago. Received one. Emailed them the issue, got an apology and a out of stock notice after the woman on the phone clearly stated them as in stock. They said I should receive the other motor min feb. Will keep you posted.

                        Comment

                        • robw
                          Member
                          • May 2014
                          • 58

                          #13
                          I've got 3 tp 5860's, 840,880,970kv puffed couple of batteries, smoked 2 cc xl2's, motors have been fine, they have had a lot of "stick" only grief about tp is I sent an email asking about tp5870, never got a reply so I bought a lehner 3080, that's going in a 1/6th car, glad they didn't reply

                          Comment

                          • Erroneous
                            Senior Member
                            • Apr 2016
                            • 451

                            #14
                            I know its not warrantee related but have an update... After 3 more emails I have contact. The 4050 cans where out of stock and are now available. Should have my other motor in a week or two.

                            Comment

                            • urbs00007
                              Senior Member
                              • Jun 2011
                              • 826

                              #15
                              Originally posted by MarkF
                              My 5860 motor burnt a wind and they asked me to ship it to NY so they could forward it to the factory in China. I wonder how long this is going to take to get my motor back.

                              Mark
                              how did you burn a wind?

                              Comment

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