Hydra HV 120A burnt!:(

[Teerayoot]

Hi,
As i used to purches this item

http://www.offshoreelectrics.com/pro...ra120-highvolt

but now it damaged ,no sound from ESC ,but lighting(,burnt evident with not overvolt,amp)

I have tested many times ,but seem no help,so i need to make a cliam .
How to claim,and where to return product to?

Please help me,it's big buck .

Thank you.

[Eyekandyboats]

https://www.castlecreations.com

send it in with receipt and they will take care of it

[sjslhill]

I hope you get it repaired soon

[Teerayoot]

sorry ,i throw out receipt when i open package box

I think offshoreelectrics.com can prove that i order from here.
Give me further advice then.

[ace028]

Login on the main store page, then click on my orders, then details, then you will see a invoice from your last order, print it out. Should work for a receipt.

[Teerayoot]

Thank all,will send for fix tomorrow!

But i just brought cheap HV ESC

TURNIGY Sentilon100A HV 2-12S

for fun first,a little bit sad for damage with HydraHV.

[Joe Ford]

Login on the main store page, then click on my orders, then details, then you will see a invoice from your last order, print it out. Should work for a receipt.

That is sufficient for a receipt...anything with a purchase date on it. :)

Send the ESC in...we'll get you fixed up. Be sure to put the details of what motor, prop, battery, etc you were using.

[jevmax]

Congratulations to Castle Creations for having outstanding customer service! Made in the USA too!! We love you guys