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Just some advise for anyone that was/is thinking about ordering anything from them. I waited two weeks and received nothing as to my order. I emailed them on wednesday Apr 16 and this was their response.
Hello
We are delayed because of demand but your orders are leaving today and you will get notice of this this evening when system sends mails.
Have A Nice Day And Thank You,
Steffanie
TLR Customer Service
The next wednesday Apr 23 I contacted them via live chat and was told my items were shipping that day and I would receive an email that day. Needless to say I didn't receive an email. The following Monday I filed a dispute with paypal and on Tuesday I received one of my orders. I ordered two orders for two addresses. They told me that both orders were combined and sent to one address. The orders were not combined and they weren't supposed to be in the first place. They then refunded my order that did not arrive. Unfortunately that was the order that I really needed. I am not too savy with my props and needed some to get back in the water. Seeing that they refunded the money I decided to order another prop from them so I could get my boat back in the water and they were the only one's that I could find that had 1/8" shaft finished props. This is what I received then.
Hello
The new order you just made has been refunded. Our policy is as a customer if you ever file a dispute with us, your are suspended from purchasing from TLR. We have refunded your order made today and please purchase your items elsewhere. Thank you.
Have A Nice Day And Thank You,
Steffanie
TLR Customer Service
So basically after waiting over a month I have a drive system from them that I don't have a prop for so I am dead in the water and they are piss poor in the area of customer support. Just wanted everyone to be warned if they were thinking about ordering from them.
Hello
We are delayed because of demand but your orders are leaving today and you will get notice of this this evening when system sends mails.
Have A Nice Day And Thank You,
Steffanie
TLR Customer Service
The next wednesday Apr 23 I contacted them via live chat and was told my items were shipping that day and I would receive an email that day. Needless to say I didn't receive an email. The following Monday I filed a dispute with paypal and on Tuesday I received one of my orders. I ordered two orders for two addresses. They told me that both orders were combined and sent to one address. The orders were not combined and they weren't supposed to be in the first place. They then refunded my order that did not arrive. Unfortunately that was the order that I really needed. I am not too savy with my props and needed some to get back in the water. Seeing that they refunded the money I decided to order another prop from them so I could get my boat back in the water and they were the only one's that I could find that had 1/8" shaft finished props. This is what I received then.
Hello
The new order you just made has been refunded. Our policy is as a customer if you ever file a dispute with us, your are suspended from purchasing from TLR. We have refunded your order made today and please purchase your items elsewhere. Thank you.
Have A Nice Day And Thank You,
Steffanie
TLR Customer Service
So basically after waiting over a month I have a drive system from them that I don't have a prop for so I am dead in the water and they are piss poor in the area of customer support. Just wanted everyone to be warned if they were thinking about ordering from them.
I want to give Steffanie a hard time. I might even start a let's get Steffanie thread. 
steven
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