So Michele I have three escs over in you guys repair facility and was wondering when I would be getting those units back estimated?
Swordfish 300
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Definitely guilty of this also Lol. Just hard to beat the price and reliability (unless over-amping it) of a t-180. Plus they're stupid easy to set up. Only issues Ive ever had with them is blowing up from pushing it to hard. Other than that I've never had a single hiccup out of oneLast edited by twonb1; 11-01-2016, 04:11 PM.Comment
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To All Swordfish users
Hi All Swordfish users,
Thank you for supporting Hifei products first.
We appriciate your comments, and above these I wanna share my thoughts: Hifei, as a professional ESC manufacturer, every ESC has been passed strict quality test. Well,good equipments, good compatibility among these equipments makes RC boat run good. As the application conditions of ESC are very different, complicated and harsh in reality. So every ESC ( Not just sword fish brand ) are more vunerable than motor or battery.
In addition, we commit to warranty on every ESC and try the best to serve for customers, and we carefully check each returned ESC by customer and verify the possible reason for its problem, which are under warranty conditions.
If any further issues, don'e hesitate to contact me.
[email protected]
Thank you all in advance.
Best regards
SummerLast edited by Michlee; 11-02-2016, 02:41 AM.Comment
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Hi All Swordfish users,
Thank you for supporting Hifei products first.
We appriciate your comments, and above these I wanna share my thoughts: Hifei, as a professional ESC manufacturer, every ESC has been passed strict quality test. Well,good equipments, good compatibility among these equipments makes RC boat run good. As the application conditions of ESC are very different, complicated and harsh in reality. So every ESC ( Not just sword fish brand ) are more vunerable than motor or battery.
In addition, we commit to warranty on every ESC and try the best to serve for customers, and we carefully check each returned ESC by customer and verify the possible reason for its problem, which are under warranty conditions.
If any further issues, don'e hesitate to contact me.
[email protected]
Thank you all in advance.
Best regards
Summer32" carbon rivercat single 4s 102mph, 27” mini Rivercat 92mph, kbb34 91mph, jessej micro cat(too fast) wasComment
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Thank you in advance.
Best regards
SummerComment
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Wow, nice to see someone on here listening, thanks for taking the time.
I think a new esc capable of 350a would be fantastic.Comment
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I saw the swordfish 300 currently has 4s-15s capability. I think the same capability would be great so 4s-15s.
I have run the escs up to 13s on several occasions, usually run 8s with lehner 2250, and 12s with lehner 3040. Both are pretty serious 100+ mph boats and the controllers have worked but I suspect a higher amp rating would help when running big props.Comment
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I'd really like to see a 300ish app esc that will go down to 2s or at least 3s. I have a boat that I want to put one in but I don't want to run 4s all the time. I like the option of being able to put 3s in it and go 75-80mph or 2s and go 60ish. Having to run 4s all the time makes it not fun because it's too fast to play with. Even propped way down it does 90+. Have 300amps worth of esc on 2s will also open the door to more possibilities.32" carbon rivercat single 4s 102mph, 27” mini Rivercat 92mph, kbb34 91mph, jessej micro cat(too fast) wasComment
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Hi All Swordfish users,
Thank you for supporting Hifei products first.
We appriciate your comments, and above these I wanna share my thoughts: Hifei, as a professional ESC manufacturer, every ESC has been passed strict quality test. Well,good equipments, good compatibility among these equipments makes RC boat run good. As the application conditions of ESC are very different, complicated and harsh in reality. So every ESC ( Not just sword fish brand ) are more vunerable than motor or battery.
In addition, we commit to warranty on every ESC and try the best to serve for customers, and we carefully check each returned ESC by customer and verify the possible reason for its problem, which are under warranty conditions.
If any further issues, don'e hesitate to contact me.
[email protected]
Thank you all in advance.
Best regards
Summer
Summer Xia <[email protected]>
Feb 28
to me
Dear, thank you for your reply, I don't know more about after sale service stuff. However my colleague Jess take charge of this things, here is her email address: sales 2@hifei. com!
I also will tell her contact you tomorrow
Wish you a good time
------------------ Original ------------------
From: "Randy Naylor"<[email protected]>
Date: Sun, Feb 28, 2016 01:23 PM
I never got a response from Jess. I did not send the ESC's becuse of no response from Jess. By this time Race Season was happening. Feeling a bit burned and no time to wait I bought two of the best ESC I could find from another company MGM. I got busy with work and racing hear we are at the end of the year they are out of warranty. Since this never got taken care of and basically I got screwed.Comment
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Randy (michlee), this is what i have experiense too! lot of talk, but not any really help from hifei/swordfish, told to send it back but then told thay was my wrong because of bad colling. Not to happy whit the Swordfish! Will pay more money on a MGM or Shultze ( if i can find one) than buy one other swordfish.
Just my -----111Comment
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It is shocking to me that with all the problems with the Swordfish controllers that folks still buy them or that Steve still sells them.....How do these Swordfish engineers sleep at night?
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I have a SF220 pro+ that lasted 10-12 runs and went dodo. On inspection the fets had all bulged. I would suspect that it was made with below par materials. Due to the number of posts and comments I will not buy another one unless they are proven to be solid esc's. I would not even bother going down the send it back road as so often guys are told it is user error - translation, we don't know why it failed so it must be your fault, we cannot blame our own bad manufacturing,design or QC processes.
The same boat is running a T-180 v2 without problem since. That esc has been well used for several years now in other boats as well, and with a custom cooling plate on it. It has been dunked a couple of times and had to be dried out but still goes. With the current esc situation, marinising a castle or going all out on an MGM may well be the best option for further builds. Although if any T-180 v2 pop up for sale around here I will grab them. Fluid is right, it is real easy for people to make all sorts of promises, but living up to it is another thing. Maybe HiFei could buy the T-180v2 design and make those with quality, and a 250A HV version?NZMPBA 2013, 2016 Open Electric Champion. NZMPBA 2016 P Offshore Champion.
2016 SUHA Q Sport Hydro Hi Points Champion.
BOPMPBC Open Mono, Open Electric Champion.Comment
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Originally posted by MichleeThank you for your prompt reply.
I do agree that It's always better to give the customer what they want rather than to give them what you want or
what they are just stick with choosing.
We've listened to your suggestions about our new design, and carefully considered your requirements.
Increase the amp capacity a little. Say 350a nominal and 450 burst ( We will do this, not so hard to us to do )
Get rid of the double wires. Pain in the neck to wire up. Use a single 6ga for each side instead. Much better. ( Yea ok)
Get rid of the jumper hose for cooling. Very unreliable. Hook the cooling tubes together with a hard tubing at the end.
( Yea good one, prevent boat from water intrusion)
Power switch not needed. ( We noticed that, water easy to leak in it )
Please epoxy coat it better. Many spots are missed that I notice upon inspection.(sure)
Please please update the firmware for smoother throttle operation. This would be a very big plus.
(We are going to reform it this month)
Thanks a million for your kindly suggestions. Any others comments, pls let me know.
Best regards
Summer
This all sounds great and I hope it happens but we need one more thing, better cooling.
Brass tubes running down each side of the 300 amp esc is not going to cut it.
There has to be a cooling plate or block on the top and bottom. I personally add a cooling block for extra protection but I don't feel I should have to with a $300 controller.
With a capacity of 350 amps and better cooling these controllers should never even get over 110 degrees.
Build a better product and your sales will increase.....guaranteed!
We are all here to Help!
MichaelComment
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