Swordfish 300

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  • twonb1
    Member
    • Jun 2015
    • 54

    #61
    So Michele I have three escs over in you guys repair facility and was wondering when I would be getting those units back estimated?

    Comment

    • twonb1
      Member
      • Jun 2015
      • 54

      #62
      Originally posted by Mxkid261
      Definitely guilty of this also Lol. Just hard to beat the price and reliability (unless over-amping it) of a t-180. Plus they're stupid easy to set up. Only issues Ive ever had with them is blowing up from pushing it to hard. Other than that I've never had a single hiccup out of one
      me too ran a tp 4070 2050kv motor on a 180 no issue for about a year . way over kill for that esc
      Last edited by twonb1; 11-01-2016, 04:11 PM.

      Comment

      • Michlee
        Member
        • Jan 2011
        • 56

        #63
        To All Swordfish users

        Hi All Swordfish users,
        Thank you for supporting Hifei products first.

        We appriciate your comments, and above these I wanna share my thoughts: Hifei, as a professional ESC manufacturer, every ESC has been passed strict quality test. Well,good equipments, good compatibility among these equipments makes RC boat run good. As the application conditions of ESC are very different, complicated and harsh in reality. So every ESC ( Not just sword fish brand ) are more vunerable than motor or battery.

        In addition, we commit to warranty on every ESC and try the best to serve for customers, and we carefully check each returned ESC by customer and verify the possible reason for its problem, which are under warranty conditions.

        If any further issues, don'e hesitate to contact me.

        [email protected]


        Thank you all in advance.

        Best regards
        Summer
        Last edited by Michlee; 11-02-2016, 02:41 AM.

        Comment

        • kfxguy
          Fast Electric Addict!
          • Oct 2013
          • 8746

          #64
          Originally posted by Michlee
          Hi All Swordfish users,
          Thank you for supporting Hifei products first.

          We appriciate your comments, and above these I wanna share my thoughts: Hifei, as a professional ESC manufacturer, every ESC has been passed strict quality test. Well,good equipments, good compatibility among these equipments makes RC boat run good. As the application conditions of ESC are very different, complicated and harsh in reality. So every ESC ( Not just sword fish brand ) are more vunerable than motor or battery.

          In addition, we commit to warranty on every ESC and try the best to serve for customers, and we carefully check each returned ESC by customer and verify the possible reason for its problem, which are under warranty conditions.

          If any further issues, don'e hesitate to contact me.

          [email protected]


          Thank you all in advance.

          Best regards
          Summer
          Very good response. I do hope that you are sincere when you say that things are improving and new things are coming. This is the one part of this hobby that has pretty much stalled while everything is moving ahead. Props are getting better. Batteries are getting better. Motors are getting better. But we are stuck with the same old technology speed controls. Heck from what I understand it's almost going backwards. Someone in the esc market needs to step forward and improve things and I assure you that you will sell tons more. Please feel free to contact myself, fluid, ts Davis or any of the other experienced boaters in this forum so we can give you some ideas and insight from a users stand point. I think that we could really help you in making a better controller. It's always better to give the customer what they want rather than to give them what you want or what they are just stick with choosing. I know I have lots of great but meaning ful ideas that ARE still cost effective for you and will keep you rolling in profits....which is what you need and we need for us to move forward. Thx for being so receptive to our complaints. It means a lot.
          32" carbon rivercat single 4s 102mph, 27” mini Rivercat 92mph, kbb34 91mph, jessej micro cat(too fast) was

          Comment

          • Mxkid261
            Senior Member
            • Jun 2015
            • 734

            #65
            Originally posted by twonb1
            me too ran a tp 4070 2050kv motor on a 180 no issue for about a year . way over kill for that esc
            Ya I run a 4060 tp 1750kv and it runs pretty warm especially during higher ambient/water temps.

            Comment

            • Michlee
              Member
              • Jan 2011
              • 56

              #66
              Originally posted by twonb1
              So Michele I have three escs over in you guys repair facility and was wondering when I would be getting those units back estimated?
              Could you send me email about your name, your three esc info and when you shipped back? My colleague who takes charge of repair department is out of office today.
              Thank you in advance.
              Best regards
              Summer

              Comment

              • iridebikes247
                Fast Electric Addict!
                • Dec 2011
                • 1449

                #67
                Wow, nice to see someone on here listening, thanks for taking the time.

                I think a new esc capable of 350a would be fantastic.
                Youtube: https://www.youtube.com/channel/UCSr...6EH3l3zT6mWHsw

                Comment

                • Michlee
                  Member
                  • Jan 2011
                  • 56

                  #68
                  Originally posted by iridebikes247
                  Wow, nice to see someone on here listening, thanks for taking the time.

                  I think a new esc capable of 350a would be fantastic.
                  Thank you for your prompt reply.

                  We wanna know the Volts of 350a ESC you need?

                  Looking forward to hearing from you.

                  Comment

                  • iridebikes247
                    Fast Electric Addict!
                    • Dec 2011
                    • 1449

                    #69
                    I saw the swordfish 300 currently has 4s-15s capability. I think the same capability would be great so 4s-15s.

                    I have run the escs up to 13s on several occasions, usually run 8s with lehner 2250, and 12s with lehner 3040. Both are pretty serious 100+ mph boats and the controllers have worked but I suspect a higher amp rating would help when running big props.
                    Youtube: https://www.youtube.com/channel/UCSr...6EH3l3zT6mWHsw

                    Comment

                    • kfxguy
                      Fast Electric Addict!
                      • Oct 2013
                      • 8746

                      #70
                      I'd really like to see a 300ish app esc that will go down to 2s or at least 3s. I have a boat that I want to put one in but I don't want to run 4s all the time. I like the option of being able to put 3s in it and go 75-80mph or 2s and go 60ish. Having to run 4s all the time makes it not fun because it's too fast to play with. Even propped way down it does 90+. Have 300amps worth of esc on 2s will also open the door to more possibilities.
                      32" carbon rivercat single 4s 102mph, 27” mini Rivercat 92mph, kbb34 91mph, jessej micro cat(too fast) was

                      Comment

                      • RandyatBBY
                        Fast Electric Addict!
                        • Sep 2007
                        • 3915

                        #71
                        Originally posted by Michlee
                        Hi All Swordfish users,
                        Thank you for supporting Hifei products first.

                        We appriciate your comments, and above these I wanna share my thoughts: Hifei, as a professional ESC manufacturer, every ESC has been passed strict quality test. Well,good equipments, good compatibility among these equipments makes RC boat run good. As the application conditions of ESC are very different, complicated and harsh in reality. So every ESC ( Not just sword fish brand ) are more vunerable than motor or battery.

                        In addition, we commit to warranty on every ESC and try the best to serve for customers, and we carefully check each returned ESC by customer and verify the possible reason for its problem, which are under warranty conditions.

                        If any further issues, don'e hesitate to contact me.

                        [email protected]


                        Thank you all in advance.

                        Best regards
                        Summer
                        I have a box full of SW 300 Light ESC that were ran one season if that. I came back the next year and the newest one that was bought some time in the summer 2015. Early this year (January) that ESC would not start. I had a conversation with you about the repair of these ESC. We talked back and forth from Feb 15th to March 29th. I asked you for a RMA number. this is your responce.

                        Summer Xia <[email protected]>
                        Feb 28

                        to me
                        Dear, thank you for your reply, I don't know more about after sale service stuff. However my colleague Jess take charge of this things, here is her email address: sales 2@hifei. com!
                        I also will tell her contact you tomorrow
                        Wish you a good time
                        ------------------ Original ------------------
                        From: "Randy Naylor"<[email protected]>
                        Date: Sun, Feb 28, 2016 01:23 PM

                        I never got a response from Jess. I did not send the ESC's becuse of no response from Jess. By this time Race Season was happening. Feeling a bit burned and no time to wait I bought two of the best ESC I could find from another company MGM. I got busy with work and racing hear we are at the end of the year they are out of warranty. Since this never got taken care of and basically I got screwed.
                        Randy
                        For ABS, Fiberglass, Carbon hulls and Stainless hardware
                        BBY Racing

                        Comment

                        • lars_01
                          Senior Member
                          • Nov 2009
                          • 112

                          #72
                          Randy (michlee), this is what i have experiense too! lot of talk, but not any really help from hifei/swordfish, told to send it back but then told thay was my wrong because of bad colling. Not to happy whit the Swordfish! Will pay more money on a MGM or Shultze ( if i can find one) than buy one other swordfish.
                          Just my -----
                          111

                          Comment

                          • Fluid
                            Fast and Furious
                            • Apr 2007
                            • 8012

                            #73
                            It is shocking to me that with all the problems with the Swordfish controllers that folks still buy them or that Steve still sells them.....How do these Swordfish engineers sleep at night?
                            Good customer service is very easy for anyone to claim, but actually walking the walk appears to be much more difficult for some....


                            .
                            ERROR 403 - This is not the page you are looking for

                            Comment

                            • Peter A
                              Fast Electric Addict!
                              • Sep 2012
                              • 1486

                              #74
                              I have a SF220 pro+ that lasted 10-12 runs and went dodo. On inspection the fets had all bulged. I would suspect that it was made with below par materials. Due to the number of posts and comments I will not buy another one unless they are proven to be solid esc's. I would not even bother going down the send it back road as so often guys are told it is user error - translation, we don't know why it failed so it must be your fault, we cannot blame our own bad manufacturing,design or QC processes.
                              The same boat is running a T-180 v2 without problem since. That esc has been well used for several years now in other boats as well, and with a custom cooling plate on it. It has been dunked a couple of times and had to be dried out but still goes. With the current esc situation, marinising a castle or going all out on an MGM may well be the best option for further builds. Although if any T-180 v2 pop up for sale around here I will grab them. Fluid is right, it is real easy for people to make all sorts of promises, but living up to it is another thing. Maybe HiFei could buy the T-180v2 design and make those with quality, and a 250A HV version?
                              NZMPBA 2013, 2016 Open Electric Champion. NZMPBA 2016 P Offshore Champion.
                              2016 SUHA Q Sport Hydro Hi Points Champion.
                              BOPMPBC Open Mono, Open Electric Champion.

                              Comment

                              • 427srule
                                Racer
                                • Nov 2008
                                • 164

                                #75
                                Originally posted by Michlee
                                Thank you for your prompt reply.

                                I do agree that It's always better to give the customer what they want rather than to give them what you want or

                                what they are just stick with choosing.

                                We've listened to your suggestions about our new design, and carefully considered your requirements.

                                Increase the amp capacity a little. Say 350a nominal and 450 burst ( We will do this, not so hard to us to do )

                                Get rid of the double wires. Pain in the neck to wire up. Use a single 6ga for each side instead. Much better. ( Yea ok)

                                Get rid of the jumper hose for cooling. Very unreliable. Hook the cooling tubes together with a hard tubing at the end.

                                ( Yea good one, prevent boat from water intrusion)


                                Power switch not needed. ( We noticed that, water easy to leak in it )

                                Please epoxy coat it better. Many spots are missed that I notice upon inspection.(sure)

                                Please please update the firmware for smoother throttle operation. This would be a very big plus.

                                (We are going to reform it this month)

                                Thanks a million for your kindly suggestions. Any others comments, pls let me know.

                                Best regards

                                Summer
                                Summer,

                                This all sounds great and I hope it happens but we need one more thing, better cooling.
                                Brass tubes running down each side of the 300 amp esc is not going to cut it.
                                There has to be a cooling plate or block on the top and bottom. I personally add a cooling block for extra protection but I don't feel I should have to with a $300 controller.
                                With a capacity of 350 amps and better cooling these controllers should never even get over 110 degrees.
                                Build a better product and your sales will increase.....guaranteed!

                                We are all here to Help!

                                Michael

                                Comment

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