anybody else been waiting this long. This is the second time it has been sent in. It has been over 8 weeks. Jennifer at castle said they are working on it. What do you do?
if theya re in stock, that's outrageous, if they are back ordered then it's something to cope with... like I did. I sent them an email every week to make sure that they knew I was still there, but in my head I had forgotten about it... ask them if they are in stock.
:::::::::::::::. It's NEVER fast enough! .:::::::::::::::
anybody else been waiting this long. This is the second time it has been sent in. It has been over 8 weeks. Jennifer at castle said they are working on it. What do you do?
Contact the person you bought it from to get on them. If it was me, let me know? If not I'm sure the other place will help also.
Ray, updates? and I can not belive it takes this amount of time to manufacuture a new batch. I worked at a plant for CUSTOM and complex engineered packaging machinery... 3 to 6 months for delivery. Replacement parts the next day. As we had them in stock and always maintained those levels to support our customers
Wasn't you, The other person is trying also. Thanks
In certain circumstances of extreme long delays, you may want to ask this question. If its going to be much longer you might ask the dealer(if its in your budget), to buy another one and have Castle ship your new one directly to him. Upon receiving the new one from Castle, he refunds your money.
In certain circumstances of extreme long delays, you may want to ask this question. If its going to be much longer you might ask the dealer(if its in your budget), to buy another one and have Castle ship your new one directly to him. Upon receiving the new one from Castle, he refunds your money.
I tried that the day it fried. I am being told this is a "shortage" no 240HV available anywhere. this is what sucks, I went big, bought the best stuff money can buy I was told. and have yet to run a race do to my 2 ESC being no good. I understand things can go wrong. I don't understand the time it is taking castle to make this right. Sorry for the rant.
I had a Castle mamba monster (1/8th truck ESC) fail on me shortly after purchase. It took the entire summer to get it replaced. 9 weeks to be exact. Total drag.
In certain circumstances of extreme long delays, you may want to ask this question. If its going to be much longer you might ask the dealer(if its in your budget), to buy another one and have Castle ship your new one directly to him. Upon receiving the new one from Castle, he refunds your money.
I should ask, Do you have one? Can you get one? If so I would be interested in buying it.
This has been an issue with all ESC maufufacturers, at least Castle will give you the time of the day, it may be a long day but I perceive they will look after you. Those that had boom on inititial setup I feel your misery and Castle you do have a problem there. Those that abused their motors, ESC and batteries, you are on your own.
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