Castle 240HV been almost 3 months

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  • midwestboat
    Member
    • Feb 2009
    • 56

    #1

    Castle 240HV been almost 3 months

    anybody else been waiting this long. This is the second time it has been sent in. It has been over 8 weeks. Jennifer at castle said they are working on it. What do you do?
  • Ub Hauled
    Fast Electric Addict!
    • Aug 2007
    • 3031

    #2
    if theya re in stock, that's outrageous, if they are back ordered then it's something to cope with... like I did. I sent them an email every week to make sure that they knew I was still there, but in my head I had forgotten about it... ask them if they are in stock.
    :::::::::::::::. It's NEVER fast enough! .:::::::::::::::

    Comment

    • Steven Vaccaro
      Administrator
      • Apr 2007
      • 8720

      #3
      Originally posted by midwestboat
      anybody else been waiting this long. This is the second time it has been sent in. It has been over 8 weeks. Jennifer at castle said they are working on it. What do you do?
      Contact the person you bought it from to get on them. If it was me, let me know? If not I'm sure the other place will help also.
      Steven Vaccaro

      Where Racing on a Budget is a Reality!

      Comment

      • Jeff Wohlt
        Fast Electric Addict!
        • Jan 2008
        • 2716

        #4
        Most of the time they are not worth the tech effort or time to work on them. They should be replaced.
        www.rcraceboat.com

        [email protected]

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        • Raydee
          Fast Electric Addict!
          • May 2007
          • 1603

          #5
          I was told that the 240HV's are in production now, I am also waiting on one.
          Team Liquid Dash

          Comment

          • Flying Scotsman
            Fast Electric Adict!
            • Jun 2007
            • 5190

            #6
            Ray, updates? and I can not belive it takes this amount of time to manufacuture a new batch. I worked at a plant for CUSTOM and complex engineered packaging machinery... 3 to 6 months for delivery. Replacement parts the next day. As we had them in stock and always maintained those levels to support our customers

            Douggie

            Comment

            • midwestboat
              Member
              • Feb 2009
              • 56

              #7
              Originally posted by Steven Vaccaro
              Contact the person you bought it from to get on them. If it was me, let me know? If not I'm sure the other place will help also.
              Wasn't you, The other person is trying also. Thanks

              Comment

              • Steven Vaccaro
                Administrator
                • Apr 2007
                • 8720

                #8
                Originally posted by midwestboat
                Wasn't you, The other person is trying also. Thanks
                In certain circumstances of extreme long delays, you may want to ask this question. If its going to be much longer you might ask the dealer(if its in your budget), to buy another one and have Castle ship your new one directly to him. Upon receiving the new one from Castle, he refunds your money.
                Steven Vaccaro

                Where Racing on a Budget is a Reality!

                Comment

                • midwestboat
                  Member
                  • Feb 2009
                  • 56

                  #9
                  Originally posted by Steven Vaccaro
                  In certain circumstances of extreme long delays, you may want to ask this question. If its going to be much longer you might ask the dealer(if its in your budget), to buy another one and have Castle ship your new one directly to him. Upon receiving the new one from Castle, he refunds your money.
                  I tried that the day it fried. I am being told this is a "shortage" no 240HV available anywhere. this is what sucks, I went big, bought the best stuff money can buy I was told. and have yet to run a race do to my 2 ESC being no good. I understand things can go wrong. I don't understand the time it is taking castle to make this right. Sorry for the rant.

                  Comment

                  • mickvk
                    Senior Member
                    • Jun 2009
                    • 213

                    #10
                    I had a Castle mamba monster (1/8th truck ESC) fail on me shortly after purchase. It took the entire summer to get it replaced. 9 weeks to be exact. Total drag.

                    Comment

                    • midwestboat
                      Member
                      • Feb 2009
                      • 56

                      #11
                      Originally posted by Steven Vaccaro
                      In certain circumstances of extreme long delays, you may want to ask this question. If its going to be much longer you might ask the dealer(if its in your budget), to buy another one and have Castle ship your new one directly to him. Upon receiving the new one from Castle, he refunds your money.
                      I should ask, Do you have one? Can you get one? If so I would be interested in buying it.

                      Comment

                      • Flying Scotsman
                        Fast Electric Adict!
                        • Jun 2007
                        • 5190

                        #12
                        This has been an issue with all ESC maufufacturers, at least Castle will give you the time of the day, it may be a long day but I perceive they will look after you. Those that had boom on inititial setup I feel your misery and Castle you do have a problem there. Those that abused their motors, ESC and batteries, you are on your own.

                        Douggie

                        Comment

                        • bustitup
                          Fast Electric Addict!
                          • Aug 2008
                          • 3071

                          #13
                          I got mine back this morning...same unit not a replacement...they said there was nothing wrong with it ....it works fine

                          I havnt tested it yet
                          SPRINT CAT 40.........BOOGIMAN 25" MONO 8xl
                          EX President of the Offshore FE Vultures Society

                          Comment

                          • Ub Hauled
                            Fast Electric Addict!
                            • Aug 2007
                            • 3031

                            #14
                            chk your Rx cells, make sure they are topped off...

                            also the cutoff, make sure it's matched to your main power packs.
                            :::::::::::::::. It's NEVER fast enough! .:::::::::::::::

                            Comment

                            • detox
                              Fast Electric Addict!
                              • Jun 2008
                              • 2318

                              #15
                              Nue has the 240 in stock for $199.99. Also check out their new Lipo prices!

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