USPS Shipment Damage

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  • boatsrnew2me
    Senior Member
    • Oct 2016
    • 476

    #16
    i got to wonder was this delivery just dropped at the door? the best scenario for a insurance claim is signature delivery , when you get to the door and the box looks damaged refuse delivery , tell them to take it back to the post office and you will meet them there and open it in front of their postmaster general or whoever is in charge there .
    take a camera with or have a phone with one .
    opening it in front of them is probably your best chance at a insurance claim .

    makes you wonder why they even offer insurance when they try every dirty trick in the book to not pay it . that said ,i have bought insurance too ,more for peace of mind ,but also knowing they will never pay ,and i would refund a buyer even at a loss to retain my spotless rep .

    if i had received a damaged item i would just want a refund as well .we all know dealing with insurance claims is lengthy and a waste of time .

    sorry this happened to you ,but you did the right thing .you can rest easy knowing that .
    volantex vector pro ,proboat veles 29 , traxxas spartan, hobbyking/tfl pursuit ,ft009 with rescue rigging

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    • dmitry100
      Fast Electric Addict!
      • Mar 2015
      • 1264

      #17
      They make insane amounts of profits through insurance. That is why its offered.

      They probably would want to make you jump through hoops do to all the fraud that is involved with insurance.

      I bet you've never heard of people trying to ship so called crappy "expensive" items to their friends just to collect on the payouts.

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      • fweasel
        master of some
        • Jul 2016
        • 4285

        #18
        I know this thread is a little old, but my experience with insurance has been very different. I ship anything of value ups ground insured for the purchase price, packed the way I would want it sent to me, and assumed it will be lost or damaged beyond repair. As long as the packing wasn't negligent for the weight and size of the item, I've never had a problem with UPS claims,even on a $5000 piece of AV gear. Money well spent IMO.
        Vac-U-Tug Jr (13mph)

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        • boatsrnew2me
          Senior Member
          • Oct 2016
          • 476

          #19
          yeah but usps is a different game .they always deny,deny,deny, ,was it packed correctly ,was the correct rating box used ? thats a big one right there they use .the lb or crush rating of the box .
          volantex vector pro ,proboat veles 29 , traxxas spartan, hobbyking/tfl pursuit ,ft009 with rescue rigging

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