Dell

[Steven Vaccaro]

I bit the bullet and bought a Dell laptop the other day. One word of advise, dont buy it online! Call in the order. I worked the sales rep for a bunch of extras not offered online.

Dont tell them I told ya

[ReddyWatts]

I usually buy from Dell Outlet. It is refurbished and new returns. They sell them with the same warranty as new. You cant see any difference from a brand new one. They sometimes run extra special discounts on the computers and shipping. If you watch it, you can get some super deals.

[SJFE]

Good luck with the new machine Steven:). I have ordered 3 desk & 3 laptops from them in the last year and a half for family & friends. I have see 2 machines with issues. One laptop needed a rebuild after 3 months. That not to bad as far as computers go. I chose an HP when it came to laptops to be honest. I was able to cram more into it. The down side is the size and 9 pounds it weighs.

[Steven Vaccaro]

Good luck with the new machine Steven:). I have ordered 3 desk & 3 laptops from them in the last year and a half for family & friends. I have see 2 machines with issues. One laptop needed a rebuild after 3 months. That not to bad as far as computers go. I chose an HP when it came to laptops to be honest. I was able to cram more into it. The down side is the size and 9 pounds it weighs.

That sucks about the problems. I have read good and bad everywhere on all of them. It was like when I bought my tv, someone somewhere had something bad to say about one of the brands. I'm not dismissing what you say as true, just that it makes my head hurt when trying to figure out which is best. So I bought a 4 year in home repair, and 4 year smash guarantee. If I drop it or drive over it within the 4 years they replace it. I will make sure to have a backup of the drive incase I even have to run it over with the 4x4

Ready where do you find a Dell Outlet Store?

[ReddyWatts]

The Dell Outlet is online.

Home and office

http://www.dell.com/content/default.aspx?c=us&l=en&s=dfh&cs=22

Business

http://www.dell.com/content/default.aspx?c=us&cs=28&l=en&s=dfb

I was surprised to see Walmart selling Dell computers. They had a laptop the last time I was there.

Most problems I have seen with new Dell computers is with the latest "Microsoft" Operating system.

[Rex R]

does that repair policy cover accidently dropping the thing in the pond? :)

[ReddyWatts]

Lets hear the rest of the story.

[Steven Vaccaro]

does that repair policy cover accidently dropping the thing in the pond? :)

Yup. Its covers any damage. Well thats until I actually try to make a claim. I'm sure there is a ton of fine print!

[Rex R]

last time I had to get my 'puter fixed it was a case of are you sure it is broken...try this, what do you see; me: hard drive not found. them: oh, we can have someone there on monday. only time I went to a dell outlet I couldn't find anyone who wanted to sell me a computer.

[SJFE]

It is not really a matter of the "best" so much anymore. The machines are all so powerfull now you just pick one that covers your needs. The laptop I specked out for my boss is the one that wound up being the machine with issues(go figure). He bought the same plan with in home repair. They came out each time with new mother boards drives, everything. It has run like a clock since it was straighted out. You did the right thing there . Next time give me a call when your shopping for electronics and you need an unbias opinion. I am always on top of whats what.

[ReddyWatts]

We use the Business Dell's exclusively at work. They have been the most reliable computers I have ever seen.

[RiverRat]

They make good bouey weights

[ReddyWatts]

Send em all to me.

[Steven Vaccaro]

Get this I was screwed by the Dell Sales Rep.

Let me start at the beginning. I called dell today to tell them the ac/dc power adapter was not in the box and wasn't on the order details. They told me to reorder. I said OK but if I but it now the adapter is more money if purchased separately. After fighting for 20 minutes the guy in Pakistan finally understood me and credited me the difference, so I can go online to buy it and not pay extra. At the end of the conversation I ask him when the $270 in gift certificates will show up that the Dell Rep called Managers Specials? He said "I only see $70 in gift certificates!!" After I was totally pissed, I hung up and tried to call back to return it. They said I have to speak to my sales rep on Monday, because the returns people are not in the office. I should have just went to Staples to buy a Sony!

I'm feeling like doing this to Dell

[mike a.]

thats too bad. I actually heard alot of bad things about sony. I was doing reasearch on computers when my sister was buying a computer and the majority of the complaints came from sony and apple. She ended up buying an hp for like $530 at bestbuy and it is a 17in widescreen, 1024mb ram, 160 gb and an AMD dual core Turion and vista, it is also alot lighter than the previous 17in widescreens. If u can try to get like 2 gigs of ram because vista is a memory hog, but 1 gig should be fine.