Today we did some saw tests using a TPpower motor 4050 connected to a 300 lite esc.Everything worked great ( no running issues) but when we decided to open the Hifei 4.11 software there is no way to know the recorded data.
Esc connects to computer,we can open the device and go to the data recorded window,choose the correct number poles of motor(4) and click to download data that goes good (transfer runs ok) till we try to open the new window so we have a running error message and windows(10) close the whole program.
I really don't know the real problem so let me know what do you think.