Originally Posted by
urbs00007
sad to say, but I'll bet that their sales are up because of people replacing faulty units. everything is about sales, whatever it takes. dont you think they could have fixed that kinked water line when it was being built? pretty sad, huh? I have a 300 lite that I replaced the water line on even though it wasn't kinked. even so, not too hopeful on my shake down run this weekend. even if this unit succeeds, this will be the last one I buy. no confidence in them and angry to see how many people had failures. jmo
Sorry John but that's about as crazy a thing as I have ever heard in reference to buying a product. Lets outline this. There was a problem with a select few. The problem was addressed. And now you believe that sales would be up because people will have a failure and buy another one? Why would anyone do that?
Let me explain you why people still buy Hifei controls from us, first they are great esc's, secondly and probably more important than the first (IMO) is that they stand behind their product when their is an issue. Ive said this before in other places, buying a product is just as much about how a person is treated after the sale. Hifei does a great job of helping to resolve customer issues. If they didnt, I wouldn't be selling the product. Offshore Electrics will only sell items that are quality and backed up by a manufacturer that's willing to stand up for the products they manufacture.
If someone has an issue with Hifei, Im pretty easily reached. Send me a pm or email and I would gladly help out.
Steven Vaccaro
Where Racing on a Budget is a Reality!
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