Dear Castle Creations.....

[lonewolf]

I might be a bit off here ... But I am thinking castle needs to step up and make a statement about the sitution. They need to offer a set of instruction on how to deal with the update version. It seems that ervery few days there is a new post stateing the same problem with different words....


Castle Its time to step up...... Heck and I dont even own one.
And the way things are going I may not.... Maybe Steven can get some pull on this topic...

[bonewar]

well said lonewolf.

[Raydee]

I started a thread over on RC Groups in the Castle Creations section hoping to get Castle's attention. I will say that Joe Ford has been in contact with me about the firmware so hopefully once they get back to work after the long weekend I will have a reply.

[lonewolf]

My point is that Castle should make the statement... We as the consumer should be offered a solution to a problem that was not of our doing. It is appreciated that you do this for us But it should come from them, they could post threads at the few major forums.....And get the word out verses a customer haveing to email them and forward the info here.
They are the primary esc supplier to this hobby They need to back up their end of the support that they charge you guys for...

[Mich. Maniac]

I agree but so far there are many out there that have had no issues with either and all their esc's. Even the HV models. I would just hate to see them back out now and go back to their non cooled lower amperage line for just planes and auto's. They are expensive and with any electronics your taking a chance. However they do seem like they have good customer service on that end. Which is the Main reason I have stopped using the overseas products. I had a Hex outta the package give out and tried to just contact the seller to see how to return using my 1 year warranty and I was on my wild goose chase from there on. I knew I would get nothing but thats why they are cheaper in price than hydra's in my opinion. sell 4 and one is bad you have made your money and dont have to back it up is their opinion.

[Flying Scotsman]

An interesting thread, I own a Barracuda 80 and a Hydra 120, as long as I have stayed with updates that seem to have no issues...no problems. Apart from that, Castle stand behind thier product but seem to be guilty of overstating their perfomance with lipo.
The only ESC that I know of with no problems within their stated guidelines are Schulze, but they are beyond my budget. Their in lies the dilemma, manufacturers who MAY not understand the dynamics that FE boating demands and if they do not state their ESC has been tested for boat useage, be very cautious. As most FE boaters push the envelope on their equipment and then get upset when the equipment ends up in flames. I suggest that as has been previously proposed by many seasoned boaters you use a 70% rule on specs. But as Raydee has mentioned, Castle needs to address their update issues.
My no cents.

Douggie

[Steven Vaccaro]

What major problems are you seeing?

[Jeff Wohlt]

With all the posts about issues I am not sure I can still justify owning one either and they are just a couple hours away from me.

Joe and the whole gang seem to but top notch in PR and warranty. Obviously some of the issues are shear idots using them but then there are just as many with bad software and issues like plugging them in and poof.

I would like to own a couple but seems there is new software every darn week or two and I, for one, can't deal with that. Build the first time and know what it will do.

Updates mean 1 thing to me...not enough testing.

I hope to purchase a few when it all settles down....until then I will keep beating the crap out of the $60-100 units and be happy.

[Darin Jordan]

I've been using Castle ESCs exclusively for over 4-seasons now for my brushless motor needs... I've run them with and without BEC... for 2S, 3S, and 6S applications... with Nemesis, SV, Ammo, Hacker, HiMax, and Neu Motors of all different sizes and amp draws... I've run B125 ESCs in applications that people SWEAR are drawing over 150amps... I've run them for extended periods at part throttle (rough race water)... And I've raced with a whole group of guys that have done the same...

To date, I've had ONE ESC fail, and all it did was blow a cap and melt the solder on one of the power leads... Castle replaced this promptly, even though it was about 4-months out of warrantee...

These controllers are SOLID. They work well, are race proven, and hold MANY records, NAMBA and IMPBA, both oval and SAW.

I'm not sure what problems people are having, but I think it's a little unfair to immediately blame the hardware or software, when there is such a proven track record of success with these things. A thorough analysis of the surrounding hardware and setup needs to be done to really figure out what's going on. I suspect that many of these failures could have or can be prevented with some simple initial prep steps, such as filling the controller plug with dialectric grease and applying some corrossion-X before the initial use. These controllers don't like to get wet, though I've had them wet as well, and after a through drying, cleanup, and reprep, they keep right on working.

[Raydee]

First let me say that my problem has nothing to do with failures. I have had one ESC failure since I started in FE boats 3 years ago and that was because of a dead short in my Feigao motor. EVERY boat I own has a Castle ESC in them. My problem is when I switched to the 1.4 Firmware, I noticed a huge difference in how my boat ran and the temps of everything after a run. I am not going to sit here and type it all out for the tenth time. I emailed Joe Ford and explained my problem which is the same problem others have had with the 1.4 firmware. YES i know on most of my controllers I can switch back to 1.3 and be happy BUT with the newest HV esc's that isn't a option. I Hope to GOD that this doesn't turn into a Castle bashing thread, I just want them to see that there is a bug in the 1.4 firmware and give us HV users the option to go back to 1.3 and live happily ever after.

[Mich. Maniac]

I also want to state I have had none fail. I just noticed a slight speed change and drastic temp change between the two versions. I am about to buy my 4th and am loving the ease of programability and peace of mind that they are backed up by good people. Im leaving mine at older firmware and will have no trouble.

[Darin Jordan]

Im leaving mine at older firmware and will have no trouble.

Mine are also all at the older firmware version (V1.13??)... Based on the poor reports of the later version, I won't be changing it anytime soon...

[Raydee]

Just be aware when you buy a newer ESC you won't be able to go back to version 1.3......then it won't just be my problem but your's too. There is no way that upgrading the ESC firmware should slow a boat down by 5mph or more and run the motor 30 degree's hotter.

[Mich. Maniac]

Just be aware when you buy a newer ESC you won't be able to go back to version 1.3......then it won't just be my problem but your's too. There is no way that upgrading the ESC firmware should slow a boat down by 5mph or more and run the motor 30 degree's hotter.

Yes yes, Then there will be problems. Not just by you but by everyone. You are very correct. Hmm. Kinda makes me second think about that 250.00 purchase. I may just wait. Good point Ray.

[Doug Smock]

Mine are also all at the older firmware version (V1.13??)... Based on the poor reports of the later version, I won't be changing it anytime soon...

I agree. I also recall Joe asking people on this forum who have had issues to contact him, have you done so?? Is he working on it?? My guess is that they are, and perhaps some of you are growing impatient.

Our old 80s and 125s have been flawless since the firmware change a couple of years ago when there was a cogging issue. The Hydra 120s and 240s have also been flawless.
I have no opinion on the HVs as we haven't used them.

Hang tough fellas, they'll get "it" straightned out.

Doug