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Thread: Best customer service ever on mini eco from Jim

  1. #1
    Join Date
    Jul 2014

    Default Best customer service ever on mini eco from Jim

    Just like to let you know I had a couple of issues with my mini eco after purchase from Mini Cat Racing USA but Jim provided the best customer service anyone could ask for. After providing him with the details of my problem he worked swiftly to help me fix the problem. Do not hesitate to purchase a boat from him, Jim does stand behind his product 110% and his after purchase support is second to none. This little boat and Jim's exemplary customer service will definitely put a smile on anyone's face....

  2. #2
    Join Date
    Aug 2014


    I will second that. Jim provides excellent customer service. I had a couple questions about my new Mini ECO last Saturday evening so I sent an email. I had an answer back Sunday morning. He even made an update to his printed instruction sheet. Mini Cat Racing is a great company worth supporting.
    Knowledge is knowing a tomato is a fruit. Wisdom is knowing not to use it in a fruit salad.
    PB BlackJack 29 / AQ Motley Crew / Tenshock Mini ECO / Phil Thomas Stealth

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