***THIS IS NOT IN ANY WAY A KNOCK ON STEVE***
As the title says. I purchased a Swordfish 300 Pro+ from Steve this summer. (Steve warranties them for 30 days then off to China) I ran it with a Neu/2230/1y. on 10s/....I run it hard. Well it died. I could not get the Data off of it so I sent it back to China. 2 weeks later I get an email that they got the Data of of it and were removing the coating from it. 2 weeks later I get this reply.
[I]From: Michelle <michellefuture67@gmail.com>
To: 'howard tucker' <h-tucker@sbcglobal.net>
Sent: Thursday, October 31, 2013 4:57 AM
Subject: Fwd: Swordfish 300 pro+
Hello Mr. Howard Tucker,
Good day.
Sorry for late response.
We have finished check to the 300A Pro Plus ESC. As what the data logger shows, ESC was loaded hard in previous running, the peak current was almost 307amp, and ESC heated much. When open it and remove the glues here, ESC inside was damaged seriously, many electronic components were damaged.
In this condition, not only to change the damaged electronic components with new ones but also needs to change a new circuit board, so that it can bear the high power as it will.
Therefore, the repair cost is a bit expensive, needs 153USD.
Please keep me know if you accept the repair cost?
Best regards,
Michelle
Chongqing HIFEI Technology Ltd.
www.hifei.com
Skype:hifei-michelle
This is my reply to them: So what does everyone think?
Let me understand this. Under Warranty right? Max amps 307. (unit claimed burst rate of 380amps.) Unit claims 100 celsius max. I hit 91 Celsius. Seems within specs to me.
So I ran it hard. That is why I bought it. I shouldn't have to pay anything. How about just shipping me another unit that works?
BTW I will post this on public forums. I think you should honor your Warranties.
Please do the right thing. I will report my satisfaction or dissatisfaction on the forums. All of them.
Howard Tucker
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