Kintec racing

[dougstar]

Hi everyone. I would like to no if anyone has had trouble with kintec racing I placed a med to large order and paid for postage to Australia and I have not had any communication for them the only form of email I got back was from PayPal saying the money has gone to there account. I have sent many email to both there email accounts I get nothing back so I would like to no if anyone has hadvthevsame problem.

Thanks

[kevinpratt823]

I have had good luck with them thus far. There's a whole thread on them here
https://forums.offshoreelectrics.com/...-Kintec-Racing

[Cooper]

Jan is a very good. He doesn't Emil much, if one of your items is not in stock he may hold the order. But he will only hld the order if said item will be n stock within a couple days. If not he will ship order and send said item at a later date when back in stock. I've never had any problems with him/kintec and always have got my orders in 1-2 days! ( but I could just drive to him :) ). I wouldn't worry, might have alot going on right now over holidays too. Happy holidays and no worries

[egneg]

Yes sometimes it takes a bit for Jan to get back via email but he does. I had received the wrong item and sent an email, it took some time but I got a reply telling me the right item was on the way and to keep the other as well.

[dougstar]

Thanks guys for the reply I will just hang off and wait a few more weeks :)

[tlandauer]

I have had excellent service from Jan, he used to reply e-mail, but I think now that his business has grown---great for all of us, his busy schedule prevents him to e-mail back. He is fair, because from all the posts that I have have read, he treats everyone the same, no special favors. ( no e-mails). If I have special needs, I e-mail him and he reads that and provides whatever I ask of him.

[patte6596@rogers.com]

Jan is a great guy. He will go out of his way to help you with any problem. I have bought a lot of parts from Kintec Racing. If you have any problems, you can always phone him, number 717-266-5373. No problem.

[patte6596@rogers.com]

Yes I live in Canada. It takes a while if you don't live in the U.S., shipping and handling, and of course customs.

[dougstar]

Yeah shipping prob will take a few weeks I just would of liked an email just to let me know what's going on.

[Cooper]

Selling boat stuf isn't his main job, you'll be lucky to get email. Not saying anything bad quite the opposite, his service is top notch, he usually ships things out quick. Personally I don't know how he does it, he sells alot of stuff and it must take alot of effort and time. Hats off to ya jan if you read this. And sorry I didn't get down there this summer. I don't know about international shipments but I don't think you have anything to worry about, all good!

[dougstar]

Sweet thanks mate :)

[kenrid]

Now I live in Perth Western Australia, (one of the most isolated Cities in the world! [but with good air, road and rail links]) and I have a Pursuit RTR mailed from Kintec and it goes like a rocket and is stable on turns etc. Well done Kintec! As a FE enthusiast in OZ you need to be patient.

[dougstar]

Hi kenrid did you get any tracking Id or any kind of email from kintec racing and also how long did it take to get there

[patte6596@rogers.com]

Glad to hear you are happy with your Pursuit RTR, and with Kintec Racing. As I have said before, somethings are worth waiting for. You seem to have an advantage on me, your weather conditions are better. Right now we have snow, and ice. Enjoy.

[kenrid]

From memory I did have a tracking #, and I paid extra for insurance. $AUD70.00 all up for the Pursuit. Took about 12 working days but obviously will take longer this time of year due to airport closures in the USA and extra parcels in the system. Outside temp in Perth today is around 43C on my car gauge - too hot for boating!

[MAMBA2200]

he is by far the fastest shipper for me on boat parts always have them within 3 days

[TristanJones]

I recently placed an order with them/him (also in Australia), really pleased with the service, he added an item to the order for me then shipped it and billed me through paypal. responded to the email in no time at all cant be happier. If you want an invoice look in your paypal account mate, I did not receive any tracking info either however.
No hidden charges with postage either.................
Kintec 10/10!!

[kevinpratt823]

Jan is a great guy. He will go out of his way to help you with any problem. I have bought a lot of parts from Kintec Racing. If you have any problems, you can always phone him, number 717-266-5373. No problem.

I just got an order today, 2 items were wrong. I tried this number but it's been busy all day...........

[patte6596@rogers.com]

This is very unusual. Jan is a very busy guy. If you can't get him on the phone, send him an email. He will fix the problem.

[egneg]

See post # 4. This happened to me and Jan was more than helpful about correcting this.

[kevinpratt823]

This is very unusual. Jan is a very busy guy. If you can't get him on the phone, send him an email. He will fix the problem.

I had already sent an email as well. I have no doubt he will correct it, he's done good by me for several orders thus far. I was just contributing to the thread, and letting people know that the phone number didn't work for me.

[MAMBA2200]

thing i hate is ordering something that is in stock and then getting the order and seeing a big red B>O beside your parts that the site says is in stock o well he always gets it to me quickly but its always the parts that will totally stop the build lol i hope they come quick this time

[IRON-PAWW]

Yep. Jan is a good operator. Like the guys say, you need need to appreciate that he is a busy man. Any issues and I always get an email, with options about what I can do.

Packages from him will take around 2 weeks to get to Australia. A shade under if all the connections work out for you.

A quick email asking for a tracking number and he'll usually flick it to you in a return email.

Anyone in a busy situation knows, keep your emails brief *polite* and to the point. Emails like that will get you a *lot* further.

I had one package from him that was held up by Aus customs. But they were LiPo's that I'm pretty sure he no longer sends internationally for that reason. Came with customs tape all over the package......

Several orders from him now, and I also live in Perth where Ken does! Kintec gear has to come a *long* way to get here and you gotta respect that. Can't fault the man.

Wasn't so long ago that absolutely *nobody* would ship to Australia from the US. Thank God that has changed!

Thanks Jan if you read this. Your work is legendary.

[patte6596@rogers.com]

Glad to read your e mail. Customs will make your delivery wait up to 2 weeks, and I live across the border.

[BILL OXIDEAN]

Kinetic is actually one of the only boat dealers who are on the up and up. Steve Vaccaro I'd have to say is the best boat dealer in the country. But yes Kintec is very reliable.

[Savage Skidoo]

I have too say thanks for the speedy delivery from Kinetic , its was a BIG order for 2 boats .

[tlandauer]

WOW, I ordered an item less than an hour ago, (Out of Stock here @ OSE), just got notification that Kintec has shipped out already!!
Thanks Jan and to Steven especially for the generous Forum policy for allowing members to post feed back on another merchant!

[Heaving Earth]

Kintec does ship on Saturdays.

[trimarc geico]

awesome track kevin pratt cant wait to duplicate it at my house. kintec doesnt know there ass from there elbow unless theres a book in front of them. they say cg doesnt matter other than how it sits on a shelf. no wonder the zonda from them blows over on 5s. they have the batts mounted in the rear most parts of the boat. idiots. its a f!@#$%g 41 inch cat. i revamped all the crap they did when i got it. now it does damm near 70mph smooth as glass with the front 40% of the hull completely out of the water. they said i erased 8 months of r and d. what a couple of liars jan and kent r. the boat is made completely by tfl hobbies. kintec just slaps there junk in it. who puts a traxxas servo in a high end boat like that. it lasted 3 charges. they f!@#$d up the y harness and burnt out channel 2 in receiver because they thought they could make a better y harness than proboat or hobbico. they shrunk wrapped the black and red together and tried saying i did something to it. yeah i did i made the whole boat properly set up with quality components like a hitec 645mg servo for example and a much better quality futaba radio not a 25 dollar flysky. u get a great hull with crap in it set up completely wrong. lets mount the seakings right on the cg so now u cant use the batts to adjust the ride at all.morons. but they had 8 months of r and d in it. hahahahahahahaha more like 8 mins of scratchin their heads. sorry thats my experience with jan and kent and this was a month ago. they didnt want to hear how the boat should have been set up. they r perfect!!!!! lol not

[BILL OXIDEAN]

awesome track. kintec doesnt know there ass from there elbow unless theres a book in front of them

Now, Now, Now, let's not bash ANYONE like that on these here boards.
Kintec Definitely dosen't desserve that sort of press.
They are a valuable contribution to the boating community, and I as a pro-level driver can vouch for them having come through for me solid.