I recently had to buy a new clamp for my motor so I ordered it from venom, now the clamp was something like $16 but they charged me $37 shipping to the UK, I didn't really have a choice so I payed it and being British I didn't want to complain. Anyway I sent them an email just to basically say how unhappy I was with how they had ripped me off with the postage especially when it arrived the postage cost shown on the jiffy bag was just over $2! To my suprise they refunded me some of the postage so this is just to say praise where praise is due and in my eyes that is top customer service so thankyou venom as I know they sometimes get a bad press.