Results 1 to 11 of 11

Thread: Horizon Hobby Has The Best Customer Support

  1. #1
    Join Date
    Jul 2010
    Location
    MI
    Posts
    101

    Default Horizon Hobby Has The Best Customer Support

    Three weeks after i purchased my formula fastech, the hull cracked in half on the left side where the battery tray was glued in. They worked with me and followed up as stated. To answer you questions, why am i posting this?? They decided to give me a Miss Geico in exchange for my formula fastech!! I cant wait to put it in the water on tuesday!! I spoke with one of the engineers that worked closely with the project and he stated that the boat is going to be a blast to run. And he also stated to expect speeds of 40 mph out of the box on a good set of 2S lipos! I cant wait and ill post pics and vids on my maiden voyage!!
    Last edited by shotimes95; 08-29-2010 at 09:53 PM.

  2. #2
    Join Date
    Dec 2009
    Location
    la
    Posts
    1,078

    Default

    Wow, that's a sweet exchange!
    Catching Air!

  3. #3
    Join Date
    Jul 2010
    Location
    MI
    Posts
    101

    Default

    You bet ya!!!!!!!!!!!!!

  4. #4
    Join Date
    Jun 2010
    Location
    nj
    Posts
    358

    Default

    did you send in the fastech?

  5. #5
    Join Date
    Jul 2010
    Location
    MI
    Posts
    101

    Default

    I did send it back... Y u ask?

  6. #6
    Join Date
    Jun 2010
    Location
    nj
    Posts
    358

    Default

    seems weierd that they would do that.Were the fastechs out of stock?

  7. #7

    Default

    It is interesting... Formula Fastech is 40 bucks cheaper... not an even trade in. But thats a great deal for you!

  8. #8
    Join Date
    Jul 2010
    Location
    MI
    Posts
    101

    Default

    The Fastech was outta stock and they couldn't get a hull or even a new boat... They made me pay tax and $40 so I'm happy!!

  9. #9
    Join Date
    Apr 2007
    Location
    WA
    Posts
    8,335

    Default

    Quote Originally Posted by shotimes95 View Post
    The Fastech was outta stock and they couldn't get a hull or even a new boat... They made me pay tax and $40 so I'm happy!!

    Having raced the Fastech, I can assure you that you'll be MUCH happier with the Geico!
    Darin E. Jordan - Renton, WA
    "Self-proclaimed skill-less leader in the hobby."

  10. #10
    Join Date
    Jul 2010
    Location
    MI
    Posts
    101

    Default

    Quote Originally Posted by Darin Jordan View Post
    Having raced the Fastech, I can assure you that you'll be MUCH happier with the Geico!
    I'm glad u said that!! The formula was a great boat but they said you did a very good job with this boat... if you would, pm me if u ever have some tweaks available. Thanks!!

  11. #11

    Default

    Darin I know you said you didnt get to try out some props but any suggestions on what props to try on her? Mine will be home on the 3rd

Bookmarks

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •