I just got a message from Venom stating they would not warranty my dead motor/esc because there are signs of corrosion.
WTF? I'm in Florida, it's called salt water.
Why would I clean a dead setup before sending it in? Of course there's going to be some water come out of the ESC, I pulled it and zipped it into a bag and sent it in within minutes of it dying...
They said the boat had been flipped and water damage caused the failure. I guess they didn't even turn the motor over (physically feel/hear clunking and doesn't spin)
Wow. How irresponsible and naieve. I'm quite offended by the response.
Anybody have a contact there so I can set them straight?
Bookmarks