anybody else been waiting this long. This is the second time it has been sent in. It has been over 8 weeks. Jennifer at castle said they are working on it. What do you do?
Member
Castle 240HV been almost 3 months
anybody else been waiting this long. This is the second time it has been sent in. It has been over 8 weeks. Jennifer at castle said they are working on it. What do you do?
Fast Electric Addict!
if theya re in stock, that's outrageous, if they are back ordered then it's something to cope with... like I did. I sent them an email every week to make sure that they knew I was still there, but in my head I had forgotten about it... ask them if they are in stock.
:::::::::::::::. It's NEVER fast enough! .:::::::::::::::
Administrator
Contact the person you bought it from to get on them. If it was me, let me know? If not I'm sure the other place will help also.Originally Posted by midwestboat
anybody else been waiting this long. This is the second time it has been sent in. It has been over 8 weeks. Jennifer at castle said they are working on it. What do you do?
Steven Vaccaro
Where Racing on a Budget is a Reality!
Fast Electric Addict!
Most of the time they are not worth the tech effort or time to work on them. They should be replaced.
Fast Electric Addict!
I was told that the 240HV's are in production now, I am also waiting on one.
Team Liquid Dash
Fast Electric Adict!
Ray, updates? and I can not belive it takes this amount of time to manufacuture a new batch. I worked at a plant for CUSTOM and complex engineered packaging machinery... 3 to 6 months for delivery. Replacement parts the next day. As we had them in stock and always maintained those levels to support our customers
Douggie
Member
Wasn't you, The other person is trying also. Thanks
Administrator
In certain circumstances of extreme long delays, you may want to ask this question. If its going to be much longer you might ask the dealer(if its in your budget), to buy another one and have Castle ship your new one directly to him. Upon receiving the new one from Castle, he refunds your money.
Steven Vaccaro
Where Racing on a Budget is a Reality!
Member
I tried that the day it fried. I am being told this is a "shortage" no 240HV available anywhere. this is what sucks, I went big, bought the best stuff money can buy I was told. and have yet to run a race do to my 2 ESC being no good. I understand things can go wrong. I don't understand the time it is taking castle to make this right. Sorry for the rant.
Senior Member
I had a Castle mamba monster (1/8th truck ESC) fail on me shortly after purchase. It took the entire summer to get it replaced. 9 weeks to be exact. Total drag.
Member
I should ask, Do you have one? Can you get one? If so I would be interested in buying it.
Fast Electric Adict!
This has been an issue with all ESC maufufacturers, at least Castle will give you the time of the day, it may be a long day but I perceive they will look after you. Those that had boom on inititial setup I feel your misery and Castle you do have a problem there. Those that abused their motors, ESC and batteries, you are on your own.
Douggie
Fast Electric Addict!
I got mine back this morning...same unit not a replacement...they said there was nothing wrong with it ....it works fine
I havnt tested it yet
SPRINT CAT 40.........BOOGIMAN 25" MONO 8xl
EX President of the Offshore FE Vultures Society
Fast Electric Addict!
chk your Rx cells, make sure they are topped off...
also the cutoff, make sure it's matched to your main power packs.
:::::::::::::::. It's NEVER fast enough! .:::::::::::::::
Fast Electric Addict!
Nue has the 240 in stock for $199.99. Also check out their new Lipo prices!
http://www.neumotors.com/store/page2/page2.html
Senior Member
Dude! You literally just saved me $50. Me and my soon-to-be-fast Delta Force 32 owe you one :)
Fast Electric Addict!
Clearence sale? Looks like Castle might be making room for new ICE esc.
...
Fast Electric Addict!
ICE ICE baby!
When I talked to Caslte last week they said that the Hydra Ice controllers were on the table. If they work anything like the Heli ESC's that I am using I will be all smiles.
Team Liquid Dash
Fast Electric Addict!
me too!!!
:::::::::::::::. It's NEVER fast enough! .:::::::::::::::
Senior Member
I had the same thing happen to me. I sent back a brand new HV240 that smoked upon the second connection. Waited two months after they said that they would replace it. Kept getting the same excuse- "they will be in production next week". Finally, I talked to Kate in ordering and we worked a deal where they would replace the HV240 with a HV180 (in stock) and credit the difference against a repair of a LV240 that I had just sent. The HV180 was sent the next day.
Good Luck in getting a HV240 any time soon.
Fast Electric Addict!
My season is over anyway so I hope they take 5 months to send my 240HV....hoping by that time the Hydra ICE HV controllers are out and I can make a deal on one of those instead.
Team Liquid Dash
Fast Electric Addict!
Just got the confirmation from Castle today that my 240HV was shipped.
Team Liquid Dash
Member
How long had it been there? I am not even getting return phone calls anymore.
Fast Electric Addict!
Member
Also just got off the phone with Castle, mine is also being shipped.
Fast Electric Addict!
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