Printable View
NEW Swordfish X+ 220A ESC with Data Logging : 2s-6s lipo ESC my computer will show the esc when plugged in .... i can not get the data logger show any thing except a blank graph with no info on my pc I CAN use the pc to set all of the parameters but no logger data to upload Any ideas?
I am having the same thing with the same exact esc. I was just playing around on the bench with mine and it hasn't been in the water yet. I was told that you need to run the esc for at least 30 seconds for the logger to start recording.
Sent from my SM-N950U using Tapatalk
Run the program as an administrator. Right click the icon/program to find this, then the graph should work. I had the same.......
thanks folks have tried all of your replies still no luck maybe the cable will do it AS FOR THE COMPANY SUPPORT THEY ARE 1 STEP FROM USELESS .
Yeah I tried all the tricks and ended up emailing tech support who said to buy a new cable. Not the best customer service as I would think they would warranty a faulty cable.
Sent from my SM-N950U using Tapatalk
finally a response from HIFEI they tend to believe it could be the linker cable " i have one on order " also asked tor a picture or a video " eye roll" i will update this post as soon as i try the new linker cable
I don't know if this applies but for my older 300 I had to load the program on a seperate flash drive and run it from there. For some reason it wouldn't work if it was on the harddrive.
"UPDATE" got the new usb cable and ran the program as administrator and all is well i am almost certain it was a defective cable i ran the program before as administrator and it was a no go! i would venture to say hifei has a difficult time of making and selling a simple cable.... to top it after numerous emails with them their answer was BAD CABLE.. and i had no choice to purchase a new one "no offer to we will send you a replacement".