Turnigy 4s 40c 5000

[ENCORE MAN]

I ordered these on Sunday from the US warehouse and they arrived in Florida today. Pretty good I would say. Now for the bad. Look at the pictures, one battery is perfect and the other is puffed up 6mm right out of the box. I know better than to try and return it. I guess ther will be no P MONO running this Sunday. BG

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[Old Sloppy]

what caused the puffing?

[mohsb]

I just received two of the same batteries this week from Kintec racing with the exact same problem.

[Drax21]

Sorry to hear this. Have you checked the voltage of the cells in the puffed pack?

[ENCORE MAN]

what caused the puffing?

no quality control ?????????????????????????????????? Bg

[pmdevlin]

that really is total rubbish, whoever put them in the package should be sacked!! total lack of quality control and a rip off, it really infuriates me that we, the rc modellers, spend a fortune on very cheaply manufactured products and with "most" vendors have zero warranty or guarantees.

Living in UK, I now really try to only deal with UK vendors, so then return postage is ok in event of a problem, but we have very few vendors selling the likes of turnigy products, and those that do have a big marked up price on things like batteries. I returned a 3cell 5000 mah to hobbyking some time ago as a pack arrived with a shorted cell, it took 3 months to battle with them to get a replacement, I ended up pm'ing all hobbyking staff that used the HK forum and I think it was sending multiple emails EVERY day for 4 weeks that eventually shamed them into doing the right thing, it almost cost me in postage to return the pack the value of another pack! I vowed never to use them again, but need some more packs now!!

[ENCORE MAN]

Sorry to hear this. Have you checked the voltage of the cells in the puffed pack?

Tim, here are the cell readings. BG

[Drax21]

Tim, here are the cell readings. BG

Will you be using it as a 3 cell? I take that the 4.04 cell has very high internal resistance and that is why it has puffed and is only at 4.04.

[ENCORE MAN]

Ticket #149999: Defective TURNIGY 4S 5000 40C BATTERY








Your request (#149999) has been received, and is being reviewed by our support staff.

To review the status of the request and add additional comments, please visit www.HobbyKing.com


--------------------------------------------------------------------------------

BRIAN, Jan-07 10:25 (HKT):
Hi, I received my Turnigy 4s 5000 40c batteries. One battery was perfect and the other is defective. The battery arrived puffed and is unusable and unsatisfactory as a new item. I have included pictures of the batteries and cell count rating. The good battery reads a perfect 4.20 4.20 4.20 4.20. The faulty battery readings are in the photograph. Please send me a replacement battery ASAP. Thanks in advance for this, Your customer looking for help, Brian Giardelli.

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Tim, I am a fighter. This is my ticket for HK to replace it. We will see what happens. BG

[mohsb]

DSC00995.jpgDSC00996.jpgHere are pictures of the one I received.

[Gimp]

[ATTACH=CONFIG]67563[/ATTACH][ATTACH=CONFIG]67565[/ATTACH]Here are pictures of the one I received.

WOW!
Funny the bag says ok lol

[Mattwarner]

that really is total rubbish, whoever put them in the package should be sacked!! total lack of quality control and a rip off, it really infuriates me that we, the rc modellers, spend a fortune on very cheaply manufactured products and with "most" vendors have zero warranty or guarantees.

Living in UK, I now really try to only deal with UK vendors, so then return postage is ok in event of a problem, but we have very few vendors selling the likes of turnigy products, and those that do have a big marked up price on things like batteries. I returned a 3cell 5000 mah to hobbyking some time ago as a pack arrived with a shorted cell, it took 3 months to battle with them to get a replacement, I ended up pm'ing all hobbyking staff that used the HK forum and I think it was sending multiple emails EVERY day for 4 weeks that eventually shamed them into doing the right thing, it almost cost me in postage to return the pack the value of another pack! I vowed never to use them again, but need some more packs now!!

Check out performancemodels.co.uk, they are new and Mike is great to deal with, my Turnigy packs arrived next day and are perfect

[jamespl]

I've just had the same thing. Only one of the cells is puffed. It says on hobbykings site that if you are not prepared to return a damaged pack for safety reasons then they will not honour any warranty. What a cop out. Surely no one would send a puffed pack through the post!

[Drax21]

Check out performancemodels.co.uk, they are new and Mike is great to deal with, my Turnigy packs arrived next day and are perfect

I didn't know there was a decent UK site thanks.

[Drax21]

Brian all the best with HK. Fight to the death.