PDA

View Full Version : Zippkits Stellar customer service !



Andris Golts
06-07-2017, 07:02 PM
Hi all back in April at the Toledo show i purchased 2 outrunner motors from Zippkits both had slight bend in the shafts . I contacted Joe at Zippkits he said he would mail out 2 new motors the next day . The motors arrived 3 days later and work great and Joe did not request me to mail the 2 deffective ones back to the U.S as postage here from Canada would cost me more than what i paid for the 2 motors. I will return them to Joe next April at the show. This is what i call great customer relations as i can not say the same for several other merchants i have dealt with at the show. Regards Andris Golts.

ray schrauwen
06-07-2017, 09:29 PM
Yep, nice and fast!

Glad you got it sorted out.

grsboats
06-18-2017, 04:33 PM
Third that!