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Thread: How is TP on there warrenty

  1. #1

    Default How is TP on there warrenty

    Hi we run our stuff hard that's why I bought a tp motor well snap crackle and pop is the company any help thanks Chris

  2. #2

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    Chris,
    They have been pretty good to work with. I can forward you contact info if interested. Did you already try reaching out to them? What went wrong?

    TG
    Tyler Garrard
    NAMBA 639/IMPBA 20525
    T-Hydro @ 142.94mph former WR

  3. #3

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    Quote Originally Posted by RaceMechaniX View Post
    Chris,
    They have been pretty good to work with. I can forward you contact info if interested. Did you already try reaching out to them? What went wrong?

    TG
    I did,,, but found it odd that was asked to send them a pic of the motor & was told they would get back to be that was only yesterday but I appreciate your contact info regardless Tyler !!!thank you Chris

  4. #4

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    They probably have a big backlog of comunications to catch up with as most companies will have been on shutdown for a week or 2, for the recent Chinese new year holiday.
    Paul "tug Killer" Upton-Taylor, Cat lover.
    FastElectricBoats.co.uk

  5. #5

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    Chris,

    Call me if need be..
    2008 NAMBA P-Mono & P-Offshore Nat'l 2-Lap Record Holder; '15 P-Cat, P-Ltd Cat 2-Lap
    2009/2010 NAMBA P-Sport Hydro Nat'l 2-Lap Record Holder, '13 SCSTA P-Ltd Cat High Points
    '11 NAMBA [P-Ltd] : Mono, Offshore, OPC, Sport Hydro; '06 LSO, '12,'13,'14 P Ltd Cat /Mono

  6. #6

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    thanks guys look like they are going to replace it for me very easy and nice to deal with thanks again Fellows !!!

  7. #7

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    What happened?

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  8. #8

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    Good to know they took care of it no problem, what were you running out of curiosity?

  9. #9

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    It is in a arrma typhon buggy I have not taken it apart yet but according to my GS it poped and he heard it sizzling you can smell its burnt


    Sent from my iPhone using Tapatalk

  10. #10

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    My 5860 motor burnt a wind and they asked me to ship it to NY so they could forward it to the factory in China. I wonder how long this is going to take to get my motor back.

    Mark

  11. #11

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    Quote Originally Posted by MarkF View Post
    My 5860 motor burnt a wind and they asked me to ship it to NY so they could forward it to the factory in China. I wonder how long this is going to take to get my motor back.

    Mark
    From my experience when ordering a special wind from them you should get it back around June, LOL.

  12. #12

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    I ordered two motors about a month ago. Received one. Emailed them the issue, got an apology and a out of stock notice after the woman on the phone clearly stated them as in stock. They said I should receive the other motor min feb. Will keep you posted.

  13. #13

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    I've got 3 tp 5860's, 840,880,970kv puffed couple of batteries, smoked 2 cc xl2's, motors have been fine, they have had a lot of "stick" only grief about tp is I sent an email asking about tp5870, never got a reply so I bought a lehner 3080, that's going in a 1/6th car, glad they didn't reply

  14. #14

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    I know its not warrantee related but have an update... After 3 more emails I have contact. The 4050 cans where out of stock and are now available. Should have my other motor in a week or two.

  15. #15

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    Quote Originally Posted by MarkF View Post
    My 5860 motor burnt a wind and they asked me to ship it to NY so they could forward it to the factory in China. I wonder how long this is going to take to get my motor back.

    Mark
    how did you burn a wind?

  16. #16

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    By trying to many different props. Some of the props got the motor hot and some didn't But i think i got it hot one to many times. Will be sticking with the props I like now and no more experimenting.
    My 5870 has been great and handles everything I throw at it.

    Mark

  17. #17

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    I have a question...when does a person screwing around with different setups etc and pushing for things hard, cease to become a warranty issue and should just be sacked up as part of the chances you take when doing so?

  18. #18

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    Quote Originally Posted by Doby View Post
    I have a question...when does a person screwing around with different setups etc and pushing for things hard, cease to become a warranty issue and should just be sacked up as part of the chances you take when doing so?
    When you do what I did to 4070. User error is not for warranty. I never bothered with warranty for anything unless it smokes on a test bench with no load. Some guys have had a Neu pop first try on bench and that's warranty.

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  19. #19

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    When screwing around gets the motor very hot. Which I did. I don't know for sure it was my fault, but am waiting to hear from TP after they get the motor.

    Mark

  20. #20

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    Quote Originally Posted by MarkF View Post
    When screwing around gets the motor very hot. Which I did. I don't know for sure it was my fault, but am waiting to hear from TP after they get the motor.

    Mark
    me 2 Mark but I feel like it;'s going to take a long time !!

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